Ubicación, limpieza y atención

Het hostel ziet er heel netjes uit en ligt dicht bij het centrum en de shopping mall. De kamer heeft een prettig terras. Er is een cafetaria waar je lekkere soep e.d. kunt bestellen.

Wifi werkte niet in de kamer. Het bed was niet erg goed. Het is enigszins gehorig.

Everything! Especially the staff and general premises, the pictures don’t lie and we were treated so well for our stay. They even let us store our luggage for free while waiting for our night bus.

Efficient and friendly staff; nice and quiet place; goid wifi

Minir things: No toiletries, breakfast could be more varied

Clean

No atmosphere, toilets and showers all all outside so very cold, rooms are cold.

We stayed in the casa artesanal which is the family room and it was beautiful, and great value. The breakfast was good too and the staff were friendly and helpful.

We liked everything!

The facility was very cute, and the breakfast was pretty good. It was definitely a perk to have a nice cafeteria on site. We ate dinner there one night, and the food was good and very reasonable! The staff were very friendly and helped us set up several tours prior to our arrival, which was extremely helpful.

This was the most expensive place we stayed on our trip, which was crazy to think. The rooms were just okay for the price. Also, while watching TV isn't the point of traveling to a new city, it was a little cumbersome to only be able to watch whatever channels showed up in Spanish on the TV (as in, they weren't smart TVs, so you couldn't watch any of your favorite streaming apps). The WiFi was also a little intermittent.

Location, friendly and helping staff, price, privacy of a single room, advertisements of travel agencies (many option to choose from displayed), beautiful mosaics of colorful tiles everywhere

small spots of mold on the shower curtain, no heater in the room

Staff were great, super friendly and helpful. Great that there was somewhere to get food within the hostel

Felt generally like the place needed updating a bit, everything felt old including the bedsheets so wasn’t the most pleasant to sleep in

Beautiful hostal and they packed a breakfast for us when we had to leave early.

We especially liked the sunny and spaceous patio where you can sit, relax and have a drink. Overall the location is great, close to the city's plaza and shopping streets. The included breakfast was also very good. We enjoyed our stay very much!

Helpful staff

There were ants in the bathroom and in the shower.

Beautiful place to stay, colorful and chill; helpful staff and nice place to meet other travelers. The architecture, house plants and dogs are in themselves something to appreciate. Minimarkets, cafes, and a cute plaza are within short walking distance.

pristine and organized

The hostal is very pretty and friendly. The staff greeted me directly in English. But best of all the owner Jens, with whom I had really great conversations in the evening. All in all a really great trip to La Serena.

Nice and clean place The best , the soups at the little restaurant! Would love to have the recepie

Friendly service and check in, lovely community space for sitting outside, nice room and great plumbing!

The staff was incredible - went out of their way to help and were always friendly and had great local recommendations. The design, layout, and cleanliness of the place - the private spaces felt private and the public spaces had room for socializing and not intruding on others' privacy. Breakfast was a cool perk!

The showers weren't very hot and the water pressure was pretty low.

it was close to the bus station and a supermarket. has a microwave for public use

there is a mold problem in the rooms. even with all the windows open the mold smell is really strong. we woke up with a bad headache the following morning. the hotel needs to fix this as it is toxic and hazardous for health especially in case of children. the area of microwave and fridge is absolutely dirty. the dishes and utensils are poorly washed or even not at all. we did not use utensils and plates as we doubted if it was sanitary. breakfast was served per table but small in quantity

Location is great, in old center and close to bus station.

Breakfast is a tiny bit late ( 08:30am ), but if you don't leave extremely early they give you a sandwich take away :-) No place to meet other travellers ( at least end of March... )