This place is absolutely amazing.on the beach,great staff and services,make you feel very welcomed.nothing is a problem.great food.turtles in the sea right in front of restaurant.hundred percent recommended

Boats coming from all around the island for snorkeling land directly on the beach,snorkeling in between then gets difficult

rooms ok

busy location beach front not great restaurant and bar not great aesthetics on the way to the rooms very poor felt quite claustrophobic, not a lot of space

Amazing location and great staff Very nice bungalows

The entrance by reception is a bit smelly

Very charming, clean and beautiful little houses. Across the street is the best bbq restaurant of Gili air! Staff are super friendly! The breakfasts is huge and is served right on the beach

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The bungalow is comfortable and clean. The staff is great. The food at the restaurant deliciosous.

The entrance to what is called reception is very poor and smells bad. The reception is very poor.

Best place on the island especially for families. Best swimming and snorkelling just out the front. Room was big and so clean. We love the outside shower. Unlimited drinking water and beach toys and sunbeds were a bonus. Amazing restaurant and huge breakfast. Would highly recommend

Lovely staff, great location. Really nice spot on the beach!

Snorkelling in your own beach…!!! Have to get to the Gili Air Island via a speed boat and the boat can drop you exactly in front of the hotel’s restaurant. The snorkelling area is right in front of the hotel and they provide masks for rent at IDR 25k and fins at IDR 25k as well. This is the best spot in the entire island to do the snorkelling where there is a reef as well in front of the hotel, hence you could catch a lot of variety of fish in to your GoPro…!! • Round the clock staff who are responsible for this make sure that all areas of the hotel meet its quality of cleanliness, rooms are cleaned everyday by default and if you require privacy and the room to be untouched, you have to let the front desk informed in the morning. • During Ramadan, breakfast buffet is not offered, however they have 4 set menus that you can order from. Also, they have a dinner buffet and nice promotional offers during the happy hours, which is between 4pm to 8pm. • All the rooms are bungalow type rooms that are behind the restaurant area with quiet and privacy. • All rooms had an unlimited water, tissues, bodywash, liquid soap and shampoo. However, they did not have Dental Kit or Sanity Kit. Fresh towels are provided in three categories such as Face Towels, Regular towels for bathroom and Beach Towels for relaxing in the beach, right in front of their restaurant. • Tea/coffee and Creamer are also placed in the rooms along with two 600ml water bottles and a kettle. • Every room comes with a TV and Hot/Cold water for showers. Modern spacious bathrooms and separate safe keeping facility are also available. WIFI is also provided for every room and it is superfast. • Value for money was satisfying regarding all aspects of the hotel.

Amazing location with really good snorkeling right off the beach (walk 5 mins to the left when facing the ocean before you get in). we paid for a private snorkeling trip through the hotel (they showed up 30 mins late, which was annoying because we were trying to go early to beat the crowds and paid extra, and ended up leaving at the same time as the public tour), but said that the snorkeling off the beach was better than any of the stops on the boat tour. easy to walk anywhere on the island. got a massage at their spa that was really great. breakfasts were quite large portions, but the choices are very limited if you are staying for multiple nights. the staff were very helpful and always willing to help with things like laundry. the room was functional with a good AC. I highly recommend staying here on Gili Air!

be sure to check your bill at check out—I charged my massage to the room and they were charging a 10% service charge on it. they fixed it when I complained, so be sure to check. for the price point, a pool really should be included. very minor, but a clothesline in the bathroom would be good to hang swimsuits. also, a mirror in the main bedroom to do things like makeup (the outdoor bathroom gets quiet hot) would be a nice addition. we used the beach loungers daily, and one day while we were out to lunch they gave away our seats and took our towels. we had specifically told them we were coming back (and they seemed to instantly realize their mistake when we showed back up), so I would recommend making sure you have a reserved sign on your chairs.

staff was super nice, friendly and helpful! didn’t realize we forgot our kindle in the room and they actually jumped in the bike to chase us! cute bungalows in second row to the beach.

Lovely little villas set back from the road, but still super close to the beach. Very comfortable and well equipped. The room included a small fridge and a drinking water station that offered cold and hot water (19L). Beautiful outdoor shower. Very friendly and helpful staff. Organised cheap laundry, bike rental and snorkelling trip. Lovely staff out front at restaurant - great food and so great with my 5yo daughter. Easy walk or bike ride to everything on the island.

At all other times, it was pretty quiet within the villas, but on our last night there they seemed to celebrate Friday night a bit too hard. Pounding music reverberated through the villa until 3am. Not a good way to finish our holiday.

This is absolutely the best place to stay on Gili Air as it has everything you could wish for. The staff were amazing with special mention to Herman (super helpful on organising trips, etc) and our mate Ozzie, who perfected our English accent and was great fun 🤩. Bungalow was in a lovely quiet setting and super cleaned every day. Great location for the beach and snorkelling snd we were picked up for a snorkelling trip right from our beach. Breakfast and restaurant were fab and reasonably priced and we ate here most days. Thank you to everyone at Chillout Bungslows, you are all amazing and we hope to return one day!

We loved everything 😊

excellent restaurant right near the accommodation but far enough away not to be noisy and you can leave the kids to sleep while you have a drink if you are inclined to do so. Staff were really helpful

Maybe not somewhere I would hang out on the balcony, but do it in the restaurant instead.

Perfect location - close to the harbor, restaurants, and snorkeling right in front of the property. Drinking water dispenser provided in the room, decent wifi in the room. Great vegetarian options at the restaurant.

Mosquito attack when using the outdoor bathroom at night.

Best location on the island for snorkelling off the beach. Walk easily to see sunset (sunrise is on this side). Great breakfast, cold air conditioning, clean bungalow and lovely bathroom (most are not!!) that was cleaned every day. Staff were so friendly and recommend asking them to organise bikes and snorkel tour.

If a nearby bar has a late night party the music is loud.

great bed

if next door bungalow is occupied, less privacy

The staff are absolutely the best, such a happy welcoming place. Best position on the island.

Nice, helpful and friendly staff. Perfekt lokation on Gili A.

Sometimes too loud music in our family bungalow from the bar/restaurant in the afternoon/evening.

+ water dispenser in the room (reduce plastic) + very clean room and comfy beds + access to beach in seconds and good snorkelling + BBQ dinner at doorstep (and they’re good) + super attentive, the most friendly and welcoming crew + helped us with bookings / laundry / scooter / bikes and just about anything we may need + same owner has a coconut spa for massage and it very good

- There is really nothing to complain. We absolutely loved everything. But for the sake of waste reduction, would be great if Chill Out can replace the plastic straws by re-usable ones.

absolutely best location and beach on the island. we loved our clean gorgeous bungalow and the daily service was exceptional. All the staff became our friends within the first day and knew and catered to our likes. … especially all their yummy foods and cocktails at happy hour !!

there wasn’t anything we didn’t like but an extra bench or something on the bungalow to just pop out things on would be helpful

Perfect location for snorkling (fishes and turtles) and relaxing right at the beach. bungalows have a charming flair and were functional and clean. Ihsan’s service was amazing. he is a super friendly guy with a permanent smile on his face.

The hotel rooms/bungalows are located just behind a beautiful beach. My bungalow was spacious and clean with quite a big bathroom. The hotel restaurant has lovely view overlooking the beach. Herman the Manager was helpful in organizing bile hire, trips etc. Overall the staff were friendly. The location is quite near to the ferry port- 5-10 mins walking. If you haven't got much luggage, don't waste your money on the horse and cart. Although it is nice to do once for the experience.

Nothing

Really lovely welcoming staff who were very attentive and helped sort out activities and laundry for us. Bungalows were very clean and comfy. Perfect location by the beach really good snorkelling right out the door and nice beach to relax on. Breakfast was very good and had a good selection of food and drink.

Can't fault it

One of the best locations on the island and great beach in the front. Staff extremely friendly, excellent breakfast. Cleaning of bungalows daily. That's all you need!

the staff was so friendly, food was amazing, great breakfast, clean rooms

Great bungalows in a very nice area. Lovely stay. I recommend.

beatiful setting on a beach, staff was exceptional and became our friends, special mentions to Herman, Sunny , Ozi (the magician) and all others whose names I could not pick up... At one point we had some medical issue and Herman took care of us and went to pharmacy and overall we were looked after like a family... Thank You! Gili Islands had hard past several years first with an earthquake and then Covid, go there and have wonderfull time whilst helping local community , they need tourist coming back...