The rockstar staff. Everyone was extremely professional, friendly and helpful. Above and beyond. Vivian, Ceaser and Kyle at the front desk all greeted me with an enthusiastic smile, and a stuffed 2022 tiger. Chris, the concierge, was like having a personal assistant. He made me feel like a celebrity and made sure I was enjoying my stay at every turn. Exceptional attention. Nicholas and Deepak, knowing of my vegan diet, went out of their way to make me a personalized vegan meal that was delicious and beautiful. The room as beautiful and the view, epic. Park Hyatt Shenzhen is by far one of my favorite hotels in China. I will definitely stay there again. Highly recommend. China.

The flashing smoke detector above the bed.

The hotel has such a relaxing aura. Superb breakfast options served to your table if you prefer and a first class swimming pool

The unnecessary and silly rule over wearing a swimming cap even if you’re totally bald. This is not in keeping with the exceptional personal service.

Stunning interiors and very friendly team members provided a very memorable stay. A birthday cake and departing gift were provided to make the experience more special and precious. Felt like a dream.

Our room had a challenging and unconventional layout with lots of unusable space (corridors between bathrooms, entrance etc) and an enormous column in the corner. Would of preferred not have have it but wasn’t a deal breaker.