hospitality and understanding the customers needs

aircond needs to be look into

Parking availability

24 hour dining and alcohol menu is really a must.

Very pleased with the room, quality of customer service from staff and general atmosphere. Will highly recommend others for choosing same.

Room service / house cleaning - a little slow to respond

Very kind staff

location and room space

-the rooms are not sound proof and we can hear other room TV when it’s ON. -The rooms and floor are non-smoking however next to our room the guests are smoking inside the room and smell was around full floor and reached to our rooms also more was in the Bathroom.

location and clean room

the front desk staff was very courteous and helpful

1) the internet is horrible 2) breakfast is advertised to start at 06:30, but it not fully set up at 06:30! i went up to have breakfast at 06:30 on my check out day, and left without it! I’m very disappointed with the property. I don’t think I’ll ever stay there again, and I’ll let my co workers know my experience, specially with the internet!

Best Ibis we have stayed at. Top quality, big room, clean, great bathroom, excellent staff. Location super convenient/uber always available within a minute. Loved that they try to reduce plastic.

No face towels but otherwise excellent.

Room was spacious

Horrible breakfast. Very cold food with very few options. They were surprised to see us go to the restaurant for dinner and were relieved that we left without ordering anything. They probably didn't even have a chef to cook anything off the menu for dinner. Lol Had to request for the room to be cleaned multiple times. I first asked for it at 10am, then again at 2pm and then again at 7pm. Only after I said I would like to get a refund is when they cleaned the room the 2nd day. Understaffed for sure.

Room was spacious. an excellent view from the hotel. parking available. very nice and cooperative staff. clean and big cold room . nice furniture. breakfast was good but need to put more choices only 5 main dishes served

no plates or spoon availability inside room and no 24 hours room service available i was not able to order food between 3 to 7 pm

Staff and service The decore and furniture

Mattress bad quality