Grand Soll Marina Hotel

Loved the atmosphere, staff and service

From room 608 - I liked its location , cleanliness, ambiance . From the staff i liked PITA for her warmth welcoming smile in restaurant area :)

Some of their staff needs to learn etiquettes . I have a picture of lady who was making eggs for us for today’s breakfast. When i asked her if everything is halal? The way she laughed by looking at her colleague and then put hand on her mouth and portraying as if its very funny and she is controlling her laughter and then she went straight to kitchen with hand on her mouth laughing. I have her picture but not posting it because she is a female and it’s unethical. But owner should check today’s cctv to see her behavior. I completely understand there is a language barrier but this is not justifiable any way. Some of the staff should learn etiquettes .

Room and pool

the Breakfast Buffet, the view of the room on the city, the very kind staff and the welcoming

was too far from Airport and Exhibition, No transport shuttle from/to Airport as stated on the site, NO AC in the BF Lobby or at the Reception, NO iron was available to borrow, only paid ironing service, No message- and Fitness rooms, paid parking even to the Taxi/Grap for just picking us up for a minute (which we have to pay)!