Me llamaron y me cambiaron de hotel yo acepté por que informaron que no pagaría nada, pero Fanta do una hora antes de yo llegar me llaman de nuevo para informar que sería cobrado una tasa de 20 euros por que llegaría más tarde , ya me he hospedado cuatro veces en el hotel y nunca me habían referido esto, Entonces cuando llego hablo con el chico que estaba en la recepción y me cobra los 20 euros algo que me pareció cosas de mala fe y de aprovechadores por que nunca me había pasado y además si me hubieran dicho eso en el momento que me hicieron el cambio nunca lo hubiera aceptado pero se aporvecharon que ya era tarde y no podía ir a otro hotel .

very good location with a small car park and very quiet place for sleeping and having rest .

it would be better if breakfast was served.

Nada en especial

La higiene

De tudo até elevador tem

Não tenho que reclamar

The location

Nothing

Localização excepcional.

Não oferecem refeições Não oferecem bebidas Não oferecem geladeira

Accès facile, propreté, gentillesse de la réceptionniste

Rien

A localização é muito boa para o objetivo da nossa visita de família. As comodiades apresentadas também. Obrigado pela disponiblidade e prontidão dos funcionários no atendimento.

A localização dos dois quartos... deveriam ter ficado juntos e não em pisos diferentes. Algum ruído durante a noite.

Limpeza e localização

Não tinha recepção, tem que ligar para abrir a porta a outro hotel , sem aire acondicionado

The beds were very comfortable, the receptionist was lovely and it was in a great location. Very close to the Basilica.

Would be better if there was air conditioning in the room.

Well cleaned and perfect location!

We can hear the other guests in the other rooms, it should be forbidden to yell in the hall. Or at least reminding the guests because it was very loud during the whole night. The main light in the room didn’t work.

Friendly and helpful staff. Lovely Chapel inside. Only a stone's throw away from the Fatima Shrine. Would recommend

The staff were exceptional - Jessica and Raphaela looked after the rooms beautifully , very clean and attended to. Claudia is Amazing ! She was so helpful to us on arrival and with other things. Great staff ♥️

No electric jug to make hot water was available

Very well located, very near the sanctuary and the commerce nearby. Easy check in, friendly staff, comfy rooms and our room had an excellent view of the Basilica.

The parking lot is small, so if you are driving you have to get there early. We got there early and had no trouble parking.

Close to sanctuary

No one at reception

Fantastic place,was spotlessly clean!had had beautiful room at top with small balcony+magnificent view of Fatima..will be back...my only tip would be to have member off staff always on repsepton during they day, Many thanks Angel Doherty

Access to kitchen ie coffee maker also would be good to have repsepionest on at daytime

Very clean and great location. Super great for the value.

I just waited too long to get the check in the receptionist was at another location. But he is a nice and welcoming guy. The cleaning staff are exceptionally clean and nice humans.

We love the location. It's near to the church and also to the shops and restaurants. Servis was really good. Rooms were comfortable and clean with little balcony. Nice bathroom with clean towels every day. Parking is in the Hotel which is helpful. Overall great experience, we can only recommend.

Probably the only thing we miss is some small table.

Nothing

I gave this place a 1 based on Horrible experience from check in to abandoning place having reserved for 2 noghts.. I showed up 30 before 15:00 check in time no one at frontdesk... House keeper came down 5 minutes later and notified employee... Said he will be here at 15:00 .. he showed up 15:45 45 minutes late. Checks me in ... Gives me key to 4th floor .. elevator not working... Once I walk up to room the room has not been cleaned yet. . this hotel is very disorganized... I go downstairs and employee has already left to a different a hotel .. very unprofessional disorganized... I leave my bag with housekeeping I return .. the room ii need keep to open door , also need the key to lock door it was sundown and can't turn on light without key into wall socket making it difficult to see... Place says has wifi ... No wifi in room... False advertising .. I go out night time hard to get out main door locked jammed .. . I return door is jammed again... I have to contact night person he drives to hotel and pulled hard on jammed door to open ... This is fire hazard... Next morning I tell them I want to check out ... They say don't have any idea what happened after I explained to them via WhatsApp contact... They said leave key and contact booking..Very unprofessional... I messaged booking and booking messaged hotel for refund orlf second night... HOTEL NOT TAKING RESPONSIBILITY FOR THE MESS.... Booking also NOT TAKING RESPONSIBILITY FOR THE MESS. Who to trust ..? I'm very dissatisfied with booking they are not looking out doe the customers... There are many options for hotels .. I trust booking would do something but they don't care... Either ...