Tryp By Wyndham Istanbul Sancaktepe

Great location, has everything you need.

Currently renovating a portion of the lobby.

Balcony good, room clean and comfortable, gym and pool good.

Appalling arrival experience. We booked the room from Friday night as we were travelling from England and wouldn't be arriving until 5.30am Saturday morning but wanted to check in straight away so we could sleep. We told the hotel on two occasions this would be happening before our arrival. When we arrived the young man at the desk said the Internet was down and he couldn't check us in and we could sit in a chair and sleep until maybe 7.00am or 8.00am when it would be working again. We were very tired and frustrated. How can a hotel in 2025 not be able to sign in guests who had told them they would be arriving at 5.30am just because the Internet had gone down. Surely the duty manager could have found us a room to sleep in, instead of leaving a young man to handle this. We understand it was not the young mans fault, but to not even be offered a drink of water or tea was very poor. We eventually got to our room 1 & 1/2 hrs later and went to bed. Of course we then missed breakfast which was also annoying. We were in the hotel for 3 days and no-one came to apologise. The manager surely must have known this had happened. I can't believe they didn't try and reach out and say sorry. It was if they just didn't care.

Exceptional service of staff especially receptionists and cafe staffs.

Wi-fi was slow

Friendly staff especially Mr. Ali & Mr. Fatih Room was big with one queen bed + one single bed They offer you free parking There is some supermarkets nearby Price was good

Room was hot and windows can't be opened and A/C works only for heating ( winter system) My booking was for big twin room by they gave me another small room.. Then i showed them my booking in tbe App and they changed it