Encanto Hotel Boutique

Handy to waterfront and boats departing to Tayrona. Pool to cool off.

Nothing

The hotel was close to the beach, many restaurants and central to the tourist hot spots. The hotel itself was comfortable and the staff were very attentive and friendly. Any time we had an issue, it was tended to right away. We also had to be moved to a different hotel because the power went out, but Angela went out of her way to make sure we had no further issues. She was amazing!!

Rooms felt a bit humid

Great service, quiet room taking into account in centre of Santa Marta

There were some birds using the pool

The location is great and the staff are lovely and the internet was good even in the room.

It was very noisy, which you would expect for the location except the hotel itself was also playing very loud music which made it impossible to rest during the day. The room had no hot water and the pool was more like a bird bath than a pool, definitely not something you want to swim in. The room was very small and the only window looked directly onto the stairwell so in order to have any privacy you have to have the window shut at all times and no natural light. They were doing some sort of construction during the day which meant the hallway and my room became very dusty to breath the air.