Cool house with plenty of space for friends and family. Not super decked-out and minimal amenities but clean and tidy and comfortable. Great customer service too.

House was nice and spacious. Great location. Giorgia, the property manager was absolutely wonderful. She answered all our questions, made shuttle arrangements, was very attentive, responded very quickly. So pleasant to work with. Matteo gave us great recommendations, especially for the cenota. We had a great stay.

at the time of booking we had some doubts reading a bad review that the house had but I must say that nothing we have read is true. The house is exactly as it appears in the photos, we spent wonderful hours in the pool and in the hall. The rooms are spacious and furnished exactly as seen in the photos. The 2 terraces are very welcoming and also in this case we have not noticed any differences with the photos. The customer service is immediate and present at all times of the day, for anything there is a dedicated staff who solves every little problem (we had a little problem with a shower and it was solved by Luis, the maintenance man, in 10 minutes). This house is absolutely recommended to spend unforgettable moments.

My family and I, a total of thirteen people recently stayed at this property. We had booked this trip back in August of '22, we looked at the pictures multiple times on this website and I am sorry but the pictures are not true to what the place looks like. There is no décor anywhere in the house, the patio furniture is not the same, no curtains on the terrace and the living room has been closed off to make the Terrace bedroom. TAKE NEW PICTURES- the comments about them obviously bothers you or the pictures being true wouldn't be on the rules list! This house could really be an amazing place if it was maintained better and updated! You say it was RENOVATED! When? The plumbing needs updated, all of the toilets leak! Put up a how to flush the toilets sign instead of " If we have to call a plumber you will be charged $1000 Pesos". -We weren't told until the day we arrived that a lady comes in daily except for Sundays to clean. We declined this service, we wanted our privacy. Put a broom & mop in the kitchen for guest to use, the refrigerator leaks & it's by the beach. -Also, not told about maintenance man there every day but Sunday. So when you come back from the beach and find a man sleeping on the front patio...it kind of scares the crap out of you! You ask him to leave because you have NO idea who he is and suddenly you have no water! or he climbs a ladder to the pool level to clean and you notice him looking into the window while your still in bed. -The sheets were dirty when we got there and they don't fit the beds. BUY NEW ONES! Also, put blankets on the beds or have enough for all guests. -Amenities List- it has toilet paper, paper towels, shampoo, & Pantry items. We got 2 rolls of toilet paper per bathroom, half a roll of paper towels & when I asked about them I was told we had to buy our own. Shampoo and Pantry Items- Absolutely NOTHING! So we took everything we bought. Beach chairs and towels- Not one chair and give enough towels so everyone has one since they are only replaced every 7 days. -There were dirty towels on the floor in the bathroom upstairs when we arrived. In the downstairs bathroom there is black mold around the sink faucet & the shower had no water pressure. The bathroom by the kitchen the showerhead was broken & sprayed towards the wall, put up towels racks that aren't broken. The house needs to be sprayed for ants. It's the little things- decorate, put down rugs, fix things & actually update. Ruthanne