Beautiful space, comfortable beds, lovely furnishings that blend with the environment.

Side activities were ridiculously priced; so we chose to do our extra desert activities with another group before we checked in. Also wish that dinner time was a set time; we didnt have a heads up it would be so late and waited a while.

Amazing experience in the Sahara desert! We spent Christmas Eve and Christmas Day at erg Chebbi…the staff, the food, the luxury tents were all better than I could have expected. I was hesitant to spend such special days in the middle of the Sahara…but Erg Chebbi made it magical. The tents were also warm and comfortable in the cold winter desert. Sunset camel rides, Quads & sand boarding were iconic. They also served us a special lunch on Christmas Day with the dunes making an exceptional backdrop.

We had an issue with one heater on one night and they were not able to get it working, but we still managed to be comfortable enough with all the warm cozy blankets.

A fantastic camp right in the dunes. Nothing fancy but clean, spacious tents, good food and friendly staff. Perfect for a family stay for a couple of nights, if you're not bothered by luxury.

Location

Poor service in a great, magoc location. The tents weren’t even cleaned after the first night. Only two or three staff members. Although very friendly, one could barely speak English or French which made communication quite hard. The other staff member (Mustafa) spoke basic English. Nevetheless, the staff was very friendly and caring about our comfort making their best to make our stay memorable. They were clearly doing their best. They were 10 stars and this rate has nothing to do with their will to do the best they could for us. We took the desert trip excursion and it was a complete flop: it completely lacked what we valued the most, which was to spend some time driving in the Erg Chebbi dunes. The 4wd car was in poor condition and we were taken to hot touristic spots that for me were of no interest whatsoever. A waste of a time that was suposed to be spent enjoying all the beauty of a very special place. At most we spent 10 minutes out of 4 hours in the dunes. As an example of the poor service, on our second day the tents were not cleaned nor done. I want to be clear that the camp staff has no responsibility on this, i believe all goes down to poor management. During the two days not a single contact from a manager or a more senior person trying to figure out how things were going. We had to pay for the lunch on our second day and it was suposed to be included.