Very clean and comfortable especially as a budget hotel. Very friendly and extra little touches, shampoo and hair dryer to name a couple. Stayed 3 nights and we were very happy. We would definitely return .... thank you

Great location. Comfy room. Nice and clean. Good to have tea/coffee in room. Friendly, helpful staff - Vince was always on hand with info and recommendations.

Clean and comfortable room in green location

Pleasant stay at nice hotel in Whitley Bay

All good

Room was clean. Plenty of hot water for shower, though the head is fixed in a position great for people 6' tall. Location quite central. Parking on street is available, but be prepared for a little walk- I was at the bottom of the road.

You could hear everyone walking along the corridor outside. Only one free socket, two if you unplugged the lamp, both about as far away from the bed as possible. TV actually only has radio on it, and only about 10 channels, which didn't include any BBC national stations.

Cheap and cheerful In the town centre ,plenty of pubs and restaurants near by

Nothing

Location

Nothing only small problem was roads being dug up for a cycle path

Warm and clean and friendly.

Nothing

Excellent location. Parking at first was a little difficult but after contacting the hotel they were extremely helpful in finding a spot in the little hotel car park. Lovely staff

Staff friendly and helpful. Good location

There was no ventillation for the bathroom [no window, no extract fan]. Bathroom door poorly fitted.

Excellent Location close to the beach and local amenities. Rooms were clean and basic and extremely good value for money. Free car park on site

Nothing

Friendly and helpful staff.

Friendly staff, lovely room/view

Music downstairs

The bed was terrible to sleep

Room size and location

This hotel cost us £50 last minute for a wedding and served its purpose. The staff on the phone and the front desk were absolutely lovely.

It was noisy outside on the street and from the room upstairs, it was completely basic and felt more like a hostel, but for £50 what do you expect?

Great location close to metro station and town centre.

Despite numerous no smoking signs around the hotel and in bedroom there was an awful smell of stale tobacco throughout.

Everything was good

nice room in good location

My double room was large, warm and comfortable. I was very grateful for the two blankets, as I was feeling under the weather, and really appreciated how comfortable the bed was for the same reason. Good to have a full sized kettle too. The staff here are brilliant - very friendly and professional, and when I couldn't access the wifi, the problem was sorted out immediately. The rooms also seem to be very well laid out or sound proofed. I know that both neighbouring rooms were occupied, but I didn't hear a peep. The location was great, with a glimpse of the sea and everything I needed within an easy walk.All in all, excellent VFM.

The noise from the nightclub downstairs is noticeable, especially when it closes on Saturday night. That happens about 2am, though, so not too much of an issue if you're a committed night owl like me. The radiator in the shower room didn't work, and that room was very cold.

Staff were great, room was very clean (and cleaned every day if desired), everything smelled fresh and clean. Very close to beachfront and restaurants.

We were in room A1, a room with a double and single bed, which was right above a pub in the same building called Tanner Smith's. There was quiet, barely noticeable, music on Thursday night, slightly louder music on Friday night and a four-hour banging 90's house music DJ set on Saturday night from 8pm - midnight which literally vibrated the floors. Hotel staff were apologetic about this, the pub apparently are not open to discussion on keeping it down. This won't be an issue if you're not staying at the weekend, are in a room that isn't above the pub, or you're planning on being out past midnight anyway. There did appear to be plenty of rooms elsewhere in the hotel, so maybe check with them if you want somewhere quiet. We didn't ask to move rooms on the Saturday because we knew if would be over by midnight and were leaving the next day, but I'm sure the staff would have tried to accommodate us if possible.

Actual location was very good, right in city centre. 5 minutes from metro, 2 minutes from bus stop.

The noise from the bar directly below our room, boom boom music til midnight and we weren’t told about this even though the night porter repeatedly said to us that he told day staff to warn guests of noise. I won’t be staying there again!