Safe

I book 5 nights ,why only first day has the free water ? I didn’t understand ? Then I book one day by one day then everyday has free water ??

well located, clean, breakfast was good

the elevator a bit slow to arrive.

I asked for a two bed room and I got a room with a Poor bathroom, it is incredible that the bathroom has a sliding door and the lavatory is outside the bathroom. Too bad. Zero privacy

Hotel is very well maintained. Breakfast buffet is nice continental style. I really enjoyed breakfast on the balcony. Beds are very comfortable and the room in general is clean and quiet.

Although located in modern neighbourhood San Isidro it is a bit far from city highlights. I used Uber a few times wich is a best option for around $3 per ride.

Breakfast is very good, staff is very helpful.

Buffet

Air conditioning

Clean, efficient, comfortable room. No frills, but this is a business hotel so that's fine.

Would have appreciated a more friendly welcome for Hilton Honors member.

WAs very good

Staff was very polite and helpful. Everything was tied and clean. Modern facilities. Restaurant with a view

Nothing to complain about :)

The staff was extremely attentive and accommodating. They assisting in securing transportation to/from the airport, helped with local attractions and made sure we felt at home.

The hotel is quite new and modern. I had a nice view at breakfast.

Breakfast selection poor, only one bottle of water per stay and night owl shift zero customer service.

Me gustó la atención y excelente disposición de un grupo de trabajadores que se nota se esfuerzan en hacerlo muy bien.

i see a big potential to put some kind of Bar in the terrace.

Location and clean rooms.

I've been traveling for years. This hotel was the most lousy hotel of my stay. The hotel staff was unprofessional and ignorant. The hotel staff gave me a key without system. Accordingly, the door of the hotel did not open with the key which given to me. I went back to the reception and has been installed system to my key for opening of door. When I moved to my room, the receptionist guy called me from my room phone and told me that please come back and give your credit card. The receptionist guy told me that the amount taken from your credit card was incorrect and we have to be take once again. Hence, the hotel staff took some more amount from my credit card. Relevant personnel said that 1st withdrawal amount was canceled and the 2nd withdrawal amount was valid. The extra amount taken from my credit card is still not returned to my credit card and I am still waiting. The manager of the hotel said that they had met with Visa and would do their best to rectify the problem. So I'm still waiting since 10 days.