Aloft by Marriott Oklahoma City Quail Springs

Staff was some of the best I've encountered just using aloft exclusively, I have a medical issue and he was sympathetic to my plight and let me check in early so i could deal with my medical issue in privacy, that in itself was more appreciated then that staff member could understand. Clean rooms, nice showers, wish the beds weren't so lumpy but other then that I will be using aloft anytime I need a hotel room anywhere I go!

Lumpy bed, no bfast buffet in the morning is the only complaint.

Great hotel with a great staff. Very clean and comfortable. The bar is limited but it all met our needs for the 2 nights we needed a good place to stay.

A little off the beaten path but still close to most good restaurants and entertainment. I would stay here again. Our room was next to a huge vent that sounded like a vacuum cleaner. But didn't really hear it inside the room as much. Some of the halls were dark.

Room setup / design

Stains on a towel

Breakfast looked OK but I ate elsewhere. Breakfast was scrambled eggs sausage and toast

I called for reservation after hours. I was connected to a man who said there was only one room left, and it would $438. When I got the booking confirmation I read the room refund practices. I got the reservation a week before the date I needed the room. If i canceled the reservation I would have to pay for my stay which would be a little more than $1000. When I got to your hotel it was 50 to 75 percent occupied. A little later in the day, my wife also called Aloft for a reservation. When I found out , my wife and I scrambled to cancel the extra reservation. I got no confirmation from your office site booking agent.