Had a wonderful 3 day vacation at this beautiful cabin. Exactly like pictures. It was clean and exxerything worked. Beautiful master bathroom! Took a nice soak in the tub after working all week. Only thing not disclosed is it being a duplex. No one stayed in other unit while we were there so I can't comment on sound traveling through the walls. Had a wonderful time. Would definately recommend to others.

This cabin was fantastic, and we’d stay again. While it’s a duplex, it does not feel like it. The interior is spacious and comfortable. We stayed there with our three kids (10, 13, 15) and my elderly parents. It’s a joy to discover all the details in the decor that exude life in Big Bear. We used the hot tub every night. The cabin is a short walk to Boulder Bay, where there is a nice park. I would recommend this cabin to everyone.

We had a wonderful time with a surprise snow storm. The only issues we had during our stay was no heat in the game room with missing equipment. ( no table for ping pong, balls missing for pool and no darts for the dart board.) The primary bedroom shower head is broken - the water sprays unevenly and the head needs replacing. Overall our stay was very nice and the location is perfect.

The place has a great lay out and lots of room for guests. It is one half of a duplex as stated in other reviews but not touched on in the listing. First off, we had issues with the check in. I was told the door code would be one thing, but it was not working. When trying to get ahold of someone like the 24/7 regional agent, didn't go well as they did not respond for a few hours. The two other phone numbers listed were disconnected. We got a hold of the property owner by the Ring door bell but all other methods didn't work. We were provided with an alternative code.The unit it self was mostly clean, at least where it counts (kitchen, bathrooms, bedding)However there are a myriad of things that need fixing. Anything you touch may or may not break ir fall off. Most things mounted to the wall were not done correctly with proper drywall anchors. Door hinges are loose on the frames causing the bottom of doors to drag and be difficult to close. Drawer handles pop off, all the cookware needed repairs before it could be used. A chair has a leg broken and is a hazard to use. The list of things like this goes on. The good though: Tv(s) worked, hot tub worked and seemed clean, HVAC worked, game room was great, couches were good.Over all lots of small maintence things that accumulate and add up, and the checkin and checkout steps need better clarity guarantee of working. (Listing details says checkout is 11 am, owner messaged saying its at 10 am the day before)