The silent location.

Upon arrival, we were given room "19". After entering, discovered the room was not at all up to standards, VERY tiny and had no basics such as microwave or coffee maker. The bathroom door was a giant piece of wood that slid back and forth and the tub had spiders in it. To make things even more weird, the "fire tv" located Inside room was propped up on top on a chair, not on stand or mount. The firestick was missing so the TV would not work. Even the staff sent to check it out stated "I don't know why they have it on the chair still, I told them to hang them up" grabbing his head in disbelief. After making some calls, we were now being moved. We spoke to staff who then switched our room to room "25" because the "TV worked" in that room, not that it was much cleaner. This would've been an "upgrade" if the room we were moved to didn't have a SMALLER TV (mounted this time) and we went from a queen size in room 19 to now a full bed in room 25. The carbon monoxide detector alarm kept going off loudly after EVERY shower. I overheard one guest explaining how the staff told him a trick to flush the toilet because his didnt work...nor did ours not flushung all the way!! Just all around laziness to ensure quests are comfortable upon their stay. I along with person I came with witnessed front desk staff lie to a couple and tell them the manager wasn't there (afrer going to back TO speak with manager in clear site of us) when they complained the rooms weren't clean enough. I've never Heard a deaf person speak so clearly when I tell you the man was beyond angry and waved hands in air to staff yelling and I quote "KEEP THE MONEY". Their idea of Cleaning was to send someone up with new sheets, nothing else. This clearly upset them to the point of leaving & they literally sped off from the front entrance. Save your money & stay ANYWHERE else but here!!

Beautiful property with no draw. Great pool and the dance club is nice as well as is the EXTERIOR of the property. A great location as well. But the place was a ghost town on July 4th weekend.

It was July 4th weekend and there was no one there. Used to be packed. Rooms are musty. Staff is nice but know nothing about the property. I used to go there years ago and since the new ownership there is no outreach to the gay community to make it what it used to be.

Location was great. Staff was helpful and friendly.

Key for the door didn’t work, replacement key also did not work. Had to get a new key from maintenance. Hot water in shower was hooked up backwards, turning to hot made it colder.

Our room was spacious and very clean

The pool bar. And the restaurant

It was extremely dirty. Floors not vacuumed. Shared bathrooms were discussing. No toilet paper. No air conditioner in private room. Bed practically on the floor. And only breakfast offered was a cold bagel

Staff very friendly very nice location

Well the tv very small and it didn’t work and the one of the sink knob didn’t work at all and the one that did was spitting out the water

The loging at Rainbow Mountain is basic and affordable. The staff is very accommodating and friendly. Security is prevalent with video cams and personnel. This is a place in which anyone from the LGBTQ can feel protected. The guests interact with eachother and the wonderful care and appreciation of the brilliant team of the employees of Rainbow Mountain There's a community that celebrates life at the pool, a DJ spinning tunes, and coming together. Rainbow Mountain provides that.

We like the area and the pool

No cable no wifi

friendly staff

food

The staff, the location, the pool is the best, the vibe and ambiance of the place.

Facilities need an improvement! The price charged for the rooms is not matching the quality. It seems to be a problem with the water (low pressure or not water at all). I was also shocked that I had to pay $11.00 fees because I booked it in here instead of directly with them, after already paid $5.00 fee in booking.com for facilities fee. :(

It had a pool . And the drags were great. and the food was delicious that is when you got it because it took forever to get some people were waiting for an hour .

The hospitality, The cleanest, And the bull that they give you ! hated that the

The staff is very friendly and helpful. The facilities are nice and dancing in the bar at night

The staff was friendly and the room was nice.

Francisco checked me in and was very attentive to all my needs to make it a very comfortable stay!

Great place for the lgbtq community. Warm and friendly the staff is terrific. The hayloft is fun and I can't wait till the pool opens. King room was very spacious and nice, bathrooms were just redone (nice)

Not really anything

Quiet room, small but clean. Very "Poconos lodge."

The cleaning solution upset my lungs. The bed had a ditch in the middle (single sleeper) which made a couple sleeping in it difficult. The check in limits were shocking when exposed only after buying the non-refundable room. There might also have been check out limits we didn't meet, but at least a gentleman opened the door and took out keys.

staff is super friendly room was clean and for the value you can’t beat it especially if you’re hitting Shawnee mountain since it’s so close by

you can hear everyone and everything

Shannon was the best. Appreciate her kindness

Room, toilet was broken, told staff but no one came to fix it! Most services were closed.

inexpensive and friendly staff

definitely not luxurious, but functional and clean