access

the bathroom door would not close , spoke to reception three times but no response

Location next to motorway

Wall paper falling off the wall no frame smelly frame missing curtains missing

Pool was nice and warm and really quiet when we went. Gym looked nice. Pillows good Shower was warm 2 good size beds in the twin style room - could be comfier - it isn't premier inn quality mattresses!

Hot tub was closed in pool area (think this is just temporary) Sheets a little bit scratchy, but clean. Breakfast was not good - £16 per person for bacon you could snap, eggs looked sketchy, pancakes had gone hard around the edges, juice was more like squash than fresh juice. Wasn't that warm - possibly just been unlucky. Waited 7 mins at the please wait here board and eventually just walked in and told one of the staff who were wandering around our room number - who didn't come and seat us. I think if we had breakfast elsewhere I would have had literally no real issues with the hotel.

The staff.. very helpful

Bit tired but it is in process of updating

Food in the restaurant was OK.

There was a broken radiator in my room, loud humming noise all night. I struggled to sleep. I complained, the staff said nothing can be done (even though they didn't come and check the room), then gave me 50% refund straight away - I'm pretty sure they knew about this issue before I reported it, so beware! They may dump you in a room with a problem. Also, the swimming pool changing facilities are closed at the moment, you kind of need to wing it if you want to use the pool (the staff don't care how you get on).

Very handy for trip

Nothing

The staff were very welcoming and the breakfast was good in the morning. I liked the brand of toiletries in the bathroom too.

Some aspects of the room felt a little tired, but it was very clean

Pool was great

Interior by our room wasn’t great, tv didn’t work and room just very dated and needs doing up