Locations

Takes 1 hour to check it and no one pick up phone from Front Desk

Accessible to Kawloon and a bigger room

The building is old and less lights. There is a lot of luggage on the main floor and the counter is bigger than the check-in counter. Unfortunately, the staff services look less professional overall. Free shuttle bus service is suspended temporarily now.

Location was central and great and staff were friendly

Musty smell in the room

Room was neat and clean. Excellent location. Close to Victoria Harbour and many other tourist attractions. There are numerous restaurants around this hotel. Overall, we had a very pleasant and safe stay.

The hotel is located very close to the Metro, so commutating become very easy. The hotel is neat and the staffs are pretty helpful, response time if excellent.

1- the check-in time is 3 .. and I traveled from India and reached at 11.00. ( that's around 9 hrs of flight after the layover at Bangkok) Check-in at 3 is not feasible especially when you are travelling with your family and have a baby. even after telling them that, there was no consideration. Though I understand, cleaning and making sure the room is ready for the guest takes time but some level of consideration should be given to individuals traveling with family /Baby at least when requested 2- the booking rate through booking.com was 5400 HK dollars and was confirmed, but when checking in the hotels demanded 5900 HK Dollars, and the reason given, was rates had changed .. I fail to understand that when the booking is confirmed how does the rate change? No one was available to respond to this .. none from the Hotel and no one from Booking.com

The location and staffs were friendly.

The requests sent out about 4-5 days before our arrival weren’t read & no reply. So as expected that amenities were short after we checked-in. The cottons of the new bath towels were scattered like dust whilst wiping off my hair & body, they could have been gone for laundry in prior to ensure the threads were firm before use.

Clean n friendly staff

Nil

property is good

room is very big