Novotel Paris Nord Expo Aulnay

Swimming pool was excellent to coll down

Breakfast was expensive at €19 per person

Staff were very accommodating. We arrived late as our flight was delayed and dinner service had already finished. The ladies at reception were very accommodating and made us and brought this to our room. Great customer service

Some of the room decor a little outdated but had all the facilities required

The bed was comfortable and there were plenty of parking spots

The room was smaller than the photos but was ok

The location was very convenient with a bus stop cloae by to the nearest station to get into paris and the hotel also has very secure parking. Good selection overall for breakfast.

How on earth this place is scored 4 star is beyond me. Rooms are very old and you can see they have poorly tried to paint to freshen it up. Pool was dirty and smelly to be honest and the food menu was extremely limited. My score for booking.com is always on value for money based on what i booked vs received. Having paid £168 for a 4 star hotel half board the value for money is strong but vs the actual hotels facilities it is not. To give you an example there were over a dozen ice creams to chose from at dinner which was triple the amount of mains and starters. We got beef skewers, essentially 2 steaks on a stick...