petits déjeuners copieux et produis de qualité

tout ok

Bien placé en plein centre historique. Calme.

La situation dans les remparts ne permet pas une depose des bagages devant l’hôtel, on ne peut pas entrer dans la ville en voiture.

Séjour d’une nuit. Hôtel bien situé, propre, avec tout le comfort nécessaire. On reviendra sans problème.

The location was very good for eating out in the evening and exploring the little streets and walking outside the walls. They were very helpful in explaining the parking system. Basically you park in the car parks excepting p1. You get a pass from the hotel on leaving which you use to pay with. Don't use your ticket. You can then park in P1 or P2 for 30 minutes free. This gives you time to return your pass. We were parked in P4 which is a bit of a trek in the heat. Don't take much luggage. Fine in the morning walking back when it was cool. The room facing the courtyard at the back was well air-conditioned and quiet.

The location was great, the staff were so friendly, the manager resolved our problem in the middle of the night and took responsibility.

When we came back in the middle of the night, tired and wanted to sleep, the room was full of small coakroches,they were all over the room (on the bed, on the floor, and on the walls) but when we contacted the emergency number, the manager found for us another room in another hôtel for our stay and he was so helpful and nice. Unfortunately, this happened in such a beautiful hôtel.

Nice sheets and pillows, quiet and great location if you want to be within the walls of aigues-morts The entrance and bar looks luxurious but overpriced and empty

Be extra careful when booking your room. On booking.com they only show the nicest rooms with jacuzzis, they also say it's a hotel/spa which is completely erroneous. The spa is only during winter times and most rooms are really basic with tasteless art and decorations. The family room is like a youth hostel with no privacy for the adults. We paid over 200 euros for the night, thinking we would have all the luxury proposed on the site. Upon arrival we were very disappointed by the room and tried to find a solution with the host. Instead of offering a kind customer support, the host was extremely defensive and unapologetic for the mix-up. He offered nothing from his side and left us feeling like it was our fault for not knowing they were falsely advertising. We will not go back and I highly recommend staying somewhere else.

Beautiful location, good accomodation. Recommended

Location was excellent, breakfast was very good apart from Antoine, Pierre and femme de manage staff were poor

Staff definitely, size of bathroom and linens and towels were not changed on request