Albergo Cappello

A beautiful historic property in the centre of Ravenna. Friendly and helpful staff, spacious and comfortable rooms, and an excellent onsite bar and restaurant.

Nothing.

Beautiful period features,great breakfast,friendly and helpful staff

nothing

The location was perfect for exploring the area!

It isn’t that I didn’t like the property it’s that in Europe the rooms are smaller and be prepared for a smaller shower if you are bigger guy…

The location next to the covered market in the heart of Ravenna is unbeatable and the staff tried their best - but there were too few of them. Comfy beds and a kettle.

The hotel needs more staff and to be more organised. For example we had to fill in a form with breakfast requests and no one seemed to have then looked at it. We had to ask for everything again. Some things we never got and the receptionist had to go out to the bakery for croissants (Italian breakfast essential). More staff are needed and more lighting - the low lighting in reception and our suite made it seem gloomy. Zero atmosphere. The pigeons which are roosting in the lift - and pooing into it - need to be dealt with. We alerted reception - they knew about it and seemed very relaxed about the infestation...