Clean and great food

Clean

La amabilidad del personal

La cama grande que solicité eran dos camas unidas, incomodo.

The location itself is good, directly opposite Puente Romano; staff are friendly and helpful; good parking facilities, modern ambience.

Even if you book a 'Premium Deluxe Room', you look at (and hear) a four-lane road with the corresponding traffic and noise (day and night); the cleanliness lacks the attention to detail for a 5-star hotel; breakfast is okay but the food and the equipment of the breakfast room is by no means at a 5-star level.

Nice location Great staff

Beds have unpleasant smell Towels are old

Everything

Every things was fantastic

Nothing

Location

The hotel is tired. Gym has broken machinery and missing weights. Generally tired with dirty tired paint in the gym. No alcohol served. The housekeeping teams knock and enter right away without even waiting for at response. Caught without clothes on numerous occasions. Shower and sink blocked. Air conditioning is poor with the speed having to be on full to enabling it to be cool which is then very noisy and also our throats were sore from it. Did complain about the gym to the staff but nothing was done about it. The staff struggle to understand due to language barriers.