METT Barcelona GL - A Leading Hotel of the World

We had a lovely stay at this hotel. The staff at the reception were very friendly and helpful. We even got a surprise birthday cake to our room because my husband had a birthday. We really appreciate that. The whole hotel was very well maintained and everywhere was very clean. The spas shower area/locker room was huge and beautifully made. Definitely will come back. Views were absolutely amazing. Definitely worth the price.

Getting service at the breakfast was sometimes quite hard and slow. Also some items on the breakfast menu was not correct for example fish roe was just a boiled chicken egg when the dish came. Also one side of the toaster was broken and when I notified the staff nothing was made to fix the situation the next morning’s. Also getting service at the pool area was hard. Nobody cleaned our dishes in 3 hours and those left over food got a lot of ants on them. Also the drinks at the pool area were done differently every time based on the server/bartender, maybe having clear recipes for each drink would keep them consistent.

The view

Restaurant, especially breakfast

The hotel is genuinely stunning. The decor and ambience is beautifully done, light, airy and so much space and character. The rooms are to a very high standard, if you are looking for a view of the city and the Med, read the room description very clearly. The location is great, and would recommend the short walk to the theme park and the church. The pool area and terrace is great and it never felt crowded.

The restaurant seemed to really struggle at breakfast an lunch. The staff gave the impression of being overwhelmed. We waited on average for 25-30minutes for food, which most times was the wrong order and was warm rather than hot. When it arrived it was good. The management didn't seem overly inspired to solve this, which for a five star hotel was a shame. Not a complaint, but the road up to the hotel from the city is twisty, if you suffer from motion sickness, sit in the front and I would advise using the local black and yellow cabs, the uber drivers really didn't like driving up and down there

The bed was comfortable

Rude staff upon checking in . Dirty bathroom with hair in the bath tub and shower not cleaned, Duvet cover was on the bed inside out .Tiny travel sized ironing board provided .Restaurant quality of food was sub standard.