good location. i can see improvements being made, definately better in new extention with air con.

breakfast experience was horrendous. kitched staff were unhelful. no food laid out. had tio ask for stuff more than once. embarrasing ! meant to have been upgraded to a superior room, even though it wasnt asked for, this was far from supreme.

I liked the location which was easily accessible by foot to pubs and restaurants. Carpark was free for guests. Had a kettle, ironing board and iron and a hairdryer. Breakfast was a good choice for a vegetarian.

Had a 'Deluxe' room but the bed was only a double. The room was pretty basic for deluxe and the bed very uncomfortable. Had very little sleep. Mattress poor and hard. Bathroom needs a makeover and a very small bath and grubby shower curtain. Skirting boards had splashes of old tea/coffee so hadn't been cleaned properly and the carpet was threadbare. Poor TV, basic tea station (two teabags). No fridge for milk etc. No minibar. Noise level from road on a side room not great.

Location was ideal for my needs. Price was a lot lower than other places in the Harrow Wembley area.

Room could do with refurbishment worn carpet broken handle on wardrobe old bathroom plumbing

Nothing to fault

The breakfast was well below par. The food was poor. The only time we saw a member of staff in the restaurant was to ask our room number. No extras were offered and not even tea or coffee were served at the table both hot drinks we had one tea one coffee were luke warm at best. The room we were in was far too hot

A bit of personal service at breakfast. Clearer directions to the accommodation we were in the annexe at the rear and the signage was poor to almost non existent.

La ubicación era relativamente buena, alejada del centro (1 hora en metro) pero en un buen barrio, cerca del metro y de una avenida llena de tiendas, restaurantes y pubs.

Nos dieron dos habitaciones en edificios distintos, la 14 y la 16. La habitación 14 era más amplia y la cama era cómoda, pero el baño estaba sucio, la bañera estaba usada, con una pastilla de jabón y botes de gel y champú en la bañera de un inclino anterior. Además la calefacción hacia muchísimo ruido, era un calentador de agua o aceite que hacía ruidos como si fuera un barco de vapor y una cascada de agua cayendo, te despertaba cada 10 minutos; como estaba roto el interruptor no se podía apagar y hacia muchísimo calor. La habitación 16 era todavía peor, no había espacio ninguno, cuando entrabas por la puerta y querías ir al baño tenías que pasar saltando por la cama. Además, el colchón parecía un colchón de agua. De la ducha no salía agua y hemos compartido la bañera de la habitación 14. Detrás del armario había una puerta abierta que daba a una habitación extraña. La ventana estaba rota. Las telarañas en general no las han limpiado en años.

Nothing

Everything

friendly