The location is amazing, within walking distance to centre of town.

Bearing in mind this is a budget hotel, I thought it was amazing and there wasn’t anything I didn’t like .

Propreté de la chambre et des parties communes A seulement 15mn à pieds de la gare Facilité du Check in et du Check out Bonne insonorisation

La cabine de douche Le lavabo dans la chambre même

There was blood on the bed sheets and we were not able to get enough towels so two of us had to use shower mats for towels! I am not keen writing this here, but I have not been able to find a direct email to the hotel.

Staff was sweet location was good

Room is toooooo small , ventilation problems, it feels like we are sleeping in bathroom

Good value for money, very clean

Shower door was see-through in a “family” room. Staff were very rude - given the shower was in the bedroom we asked for another towel to try and stop water spilling onto the bedroom floor and damaging the floor. They said they needed to come and “inspect” the room and were really rude about it. No one ever came and they refused a towel when we asked again

Location is good, central. Bus connection to city center is perfect. Free bus ticket :) Breakfast. I do not recommend to open the windows at night if someone would like to sleep, the railway is extremly loud.

Bed: the mattress slips on the bed. I do not recommend to open the windows at night if someone would like to sleep, the railway is extremly loud.

Nothing.

A system error caused a mistake on offering a room that was not available. My stay and my weekend in Lucern was cancelled.

Good location to city centre and train station. Staff were friendly

The beds were uncomfortable, mainly because it wasn’t steady it kept moving when you sat on it and the mattress was sliding off the bed frame as it did not fit properly.

good breaks first

online

Convenient location, not too far from the train station.

The air conditioning unit did not work well, there isn’t a lot of air ventilation in the room and no fans so it got quite hot at night considering the cool weather outside.

Location is good

Very very small room No bath towel provided No toiletries

Behavior of the staffs.

Every thing ok.

cheap and clean

Very small rooms, location was good

The property was very easy to reach. Bus stop is right opposite to the hotel. The Lucerne main station is 5 minutes away. However, the room was very compact. Sink was inside the room and not inside the bathroom as expected. Toilet was separate from bathroom, which was essentially just a bath area. Room could’ve been better.

is expensive for what we get

The room is nice and clean. Breakfast is good. Staff are really helpful and friendly. It's good location so you can walk to the city easily and not too far from train station.

The shower area are really small, toilet door can't lock. The keycard always have problem.

nice n clean good communication

room size very small

Location was good. Hotel was easy excess. clean rooms and quality breakfast.

Too small rooms. Too much congested room. hardly any space to move and keep luggage. comparatively ibis budget pantine, Paris was much bigger and spacious. compare to price didn’t like the room.