Aki Grand Hotel & Spa

Peace and quiet atmosphere.

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La vista, la terrazza e la camera in stile giapponese, il servizio navetta

Non c’erano i ristoranti aperti in una delle sere, il bar non l’abbiamo mai trovato aperto e soprattutto il personale non parla inglese. Se una struttura del genere decide di accettare clientela non giapponese deve adeguarsi inserendo in ogni turno almeno parte del personale che parli inglese. Abbiamo usufruito del servizio spedizioni bagagli e avere informazioni e’ stata un’esperienza al limite del surreale. A mio parere, o ci si adegua o si accetta solo clientela giapponese. Inoltre avvertire del fatto che i ristoranti dell’albergo fossero chiusi avrebbe agevolato. La struttura risulta un po’ datata e necessiterebbe di ammodernamento.

The room was large, breakfast gave plenty of options, mainly chinese food, and the staff was friendly.

location was a bit off the main road of the city and facilities but they offered free shuttle service to connect to train stations and city center. The hotel is a bit outdated in terms of furniture and design, you can tell it was built in the 70s

Reception and lounge areas, views and location. Shuttle bus was efficient.

Really very tired facilities and while it was understood to be a traditional Japanese hotel, very little was done to try and help Western tourist understand things, especially at meals.