Location was great across from main beach. Walk to the main surfers paradise was 15mins. Had to request a different apartment due to it being very old and carpeted throughout with old carpet - Ben, the manager was very accommodating to our needs and moved us into an updated and modern apartment.

Lift was old and creepy Rooms were not ready on arrival

Ben the manager was fantastic and very helpful

Beautiful views! loved the layout! Close to the beach. Central to everything.

it was renovating so no reception and had to access and leave through the basement. this meant we couldn’t leave the keys in the apartment when we left as needed a key to exit the basement and couldn’t find a place to leave the keys.

The ocean view was spectacular. Very convenient location just across the road from Main Beach.

No aircon in bedrooms.

Great views, great location, great people. We got upgraded to level 11 apartment which has amazing views on the ocean, river, and city all together. Thanks to Ben

Nothing i could think of

I travel to Gold Coast every year. this serviced apartment is the best ever, Great location, walking distance to the centre, quiet and great ocean view. the apartment is spacious, clean, full kitchen and full laundry. Jane and Ben delivered the best customer service. the internet is sometimes hard to connect due to supplier issue I believe, but never mind I got huge data from my mobile. certainly highly recommend family travel.

nothing

Location great right next to beach. Donna was fantastic our entire stay and could not do enough to help us.

Apartment was outdated and could do with a facelift. Based on other apartments in area price could be described as a little on the pricey side for what you get.

location was great. apartment was a good size and had everything we needed.

sofa and curtains could have been cleaner. the blind in kids room didn’t work and the fan was noisy.

Great area easy to get to everything

Beach River and racetrack

Apartment was great. Spacious and nicely presented with lots of extras. Piano and extra tvs great Beds and pillows comfy

Location with car racing coming up barricades and fences meant beach access was difficult and quite a walk. Access in and out walking and in vehicle tricky too. Work being done in apartments above. Noise was atrocious. Jack hammers grinders drills saws etc crashing and banging all day. Couldnt hear youself think let alone manage a daytome nap And bottle/ rubbish and wasre bin collection at 1st light each morning crashing and banging meant early wake up. Pool wasn't heated and no spa. Room was not ready when we arrived. Certainly wouldn't rate 4.5 star.. No mention of access issues and work noise when booking . Suggest we get some earplugs! Really disappointed as 2 of party were sick with limited mobility needing day time rests, so not ideal

Everything was exceptional!

Nothing

clean & tidy

nothing worth mentioning

our view was fantastic the location was great close to tram and bus. apartment was fully renovated and very comfortable and clean.

not all units are renovated

Fantastic 180 degree views, free parking and very comfortable bed made this humble accommodation. It was a bit of a walk to the strip but an enjoyable one in daylight hours. Not sure how the pool is heated as it was still too cold for the adults but the kids had a go. It was very convenient having all facilities available to make the place like home and we even had a BBQ in the grounds our final night , BBQ was very clean and would only suggest stronger lighting for the cooler, darker evenings of the year .

Lounge was like a wood block

Great location, greats views, amazing staff and excellent service

I think over time the beds can become more softer.

The view on both river and sea

nothing

Fabulous location, large apartment. Very clean with everything you need. Friendly and helpful staff. Absolutely fantastic and we will 100% come back.

The proximity to everywhere& everything, quiet, helpful & friendly staff.

There wasn’t much we didn’t like. just some maintenance that needed doing in our apartment

The views from every window and door - amazing! Well appointed kitchen, everything and more was included. We will be back!

The view was superb. Free secure parking.

Spectacular views from Penthouse Apartment. Very comfortable, great facilities. Great location, close to light rail, and easy walking distance to most things.

Internet speed and drop out were a minor issue.

Perfect location. The pool was excellent. Staff were very friendly and happy to assist on any way needed.