Staff is nice. Excellent location.

A little bit cold during the night. No heating, unfortunately.

Upon arrival, hotel upgraded our room. Staff was friendly and polite when we make our other requests. Housekeeping lady was friendly and helpful too.

Food items more on local delights. Not much variety for foreigners.

The location, near the Confucius Temple, was very good. The neighbourhood was reasonably quiet late at night. Room and ensuite was good size and kept very clean.

The two restaurants in the hotel weren't great. The French Restaurant, not only was the food poor, they expected us to have a Chinese app on our mobiles to pay for the meal. They refused to accept Mastercard/Visa or put it on our room tab. Eventually they accepted cash but very reluctantly. Rooms were very warm and we were told the temperature could not be lowered as it was centrally controlled. It made sleeping very difficult.

The staff is super helpful and kind. I was originally given a room that had some maintenance issues and they swiftly resolved the problem and upgraded me. Very happy with my stay here.

Staff and location

Aircon was very bad, temperature warm need to add fan. Unable to keep room cold temp max 23degree. Lift aircon was much better then room. Dissatisfaction

Arrived early and was checked in early with free upgrade - spacious room, with all practical amenities. Maybe somewhat outdated for some people, but be reminded that this is a 4-star facility. Well-located as part of a shopping mall (with lower ground food court, and upper floor restaurants in the next building), 5-min walk to MTR Confucius Temple, and to the immensely popular Qinhuai River Scenic Area. My original booking included breakfast, which was a pleasant surprise - with good spread and (Chinese) variety. I tried some local dishes with hot soup, both savory and sweet, as I wish to know what locals would have for breakfast. The duck soup and the duck (local specialty) were both good :)

AC was controlled probably by the central system. A little warm for me personally, and wondering if the room would be overheated in winter.

Value, location, Wi-Fi, decor, comfort, staff friendliness

I loved the executive room was clean and cozy, nice staff could speak English fluently esp a guy named Allen . it has access to Agua plaza, you could find everything there! free parking also provided and nice breakfast. all in all was good experience.

in the parking (near the elevator the advertising speaker was so loud and annoying)