員工十分親切 每天更換毛巾等客房清潔服務 洗髮精沐浴乳等備品十分齊全

廁所管線異味較重 未提供瓶裝水或飲水機 中央空調不能調整冷熱容易感冒

Very small rooms and very small bed with one blanket for two Helpful staff

Crammed

Clean and location

Small room

La posizione è molto comoda

Le dimensioni della camera e la sua comodità veramente scadenti. Non si può pensare che persone che arrivano dall'estero, in 3, possano stare in una camera così minuscola dove a mala pena si può passare in 2 per entrare e senza lo spazio materiale per mettere i bagagli.

Room and bathroom were big by Tokyo standards. Price offered was competitive in the Ueno area.

I think the hotel should not use stained or torn bedsheets anymore, even if they were cleaned or laundered. There is no free bottled or drinking water machine offered in the room or on the floor. Hotel entrance has a lot of steps, not wheelchair or luggage friendly. Location is near to the Irya gate of Ueno station but in a quieter area, further from the bustle of eateries and shops of Ueno.

It was dirty, the dust collection in the room was atrocious. Hubby sneeze constantly and when I said something to the staff they didn’t care. We wanted to cancel our second booking we had to come back there but we weren’t able too without having to pay for the room. When we came back to the hotel for our second stay I questioned them about our bill which they added a 5% extra charge and said it was booking.com charge. Both denied this but that charge was there. When I also told them about the dirtiness of the last room we previously had we were put in a dark smelly room where the carpet was stinky. I felt very uncomfortable coming back to our room from our days out and couldn’t wait to leave. We did not get this in other hotel in Japan.

駅から近く立地が◎ とても静かで良いです お風呂は小さいけど目の前に銭湯があり そちらでゆっくりできるのでお得でした。 スタッフさんも落ち着いていて安心できました。

お風呂場の汚れは結構ありました 少しかびくさいかも

金額は安くていい、

部屋が狭かった