Hotel in Mazatlán, Sinaloa, Messico
Hotel a 5 stelle
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A proposito di questa hotel
Sunvivia by Fiesta Americana Mazatlán
This tropical-style hotel is located next to Mazatlán Beach and features a spa, gym, and a large outdoor pool with a waterfall and hot tub. The rooms include a spacious terrace with sea views.
Servizi
Servizi business
Trasporto aeroportuale disponibile
Navetta disponibile
Servizi di concierge
WiFi/internet gratuito
Parcheggio gratuito
Aria condizionata
Piscina
Non fumatori
Palestra
Accessibile alle sedie a rotelle
Bar
Spa
Balcone/Terrazza
WiFi/Internet
Accesso alla spiaggia
Giardino
Servizi di lavanderia
Fronte spiaggia
Adatto alle famiglie
Attrezzature da stiro
Toilette con maniglioni
Accessibile con ascensore
Accesso con tessera magnetica
Pulizie disponibili
Allarme antincendio
Estintore
Prodotti per la pulizia
Mappa di Mazatlán, Sinaloa, Messico
Camere disponibili
Valutazioni e recensioni
100% di recensioni verificate10 / 10Eccezionale·lug 2026
Nice
8 / 10Eccellente·mar 2026
With the change in resort ownership recently (now Fiesta Americana affiliated), there seems to be some disconnection between the focus on customer service around the pool area. The staff do an okay job in taking care of the visitors, but they are not focusing on asking simple questions like -- "would you like to see a menu" when they deliver a drink order, or "how was your drink or food today", or "do you have any questions or special needs during your stay". The resort management needs to reinforce the importance to staff that getting additional food or drink orders helps the bottom line for the resort and for the servers through tips. The staff were very friendly and assisted when we approached them with questions, so they do a good job in representing the Fiesta Americana brand.
See my above comments.
10 / 10Eccezionale·feb 2026
Excellent stuff, excellent attitude, and very helpful.
Adrian at the front, was very friendly and helpful.
Housekeepers were very sweet and nice.
My fridge didn’t work. Spoiled all my food in room 6105
6 / 10Nella media·mag 2025
Large room. Booked an oceanview jr suite.
Very dated and poorly constructed. Wifi went out several times. AC down a couple of times. Staff not attentive at pool
€€€€
I più votati dagli ospiti
8,8
(93 Valutazioni)
"Nice"
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