Very clean and spacious with options to have conventional beds or traditional Japanese floor mattresses. Hiro and his crew were very welcoming and accommodating and shared great insights on what activities to do within the local region

Close to the lake but very quiet, very spacious, the kitchen is well equipped, super friendly and knowledgeable staff who speak English very well. We came for the fireworks festival, and were provided a detailed map with the best viewing spots. Breakfast food truck was very convenient. Shuttle service to the train station was also very convenient. Gelateria Angela, a short walk from the property, serves surprisingly good real gelato. We were secretly hoping the cats will come to visit. Alas, that didn't happen, but we still got to pet a few of them.

If you have mobility issues or tend to get up at night to use the bathroom a lot, this may be difficult, as both the bedrooms are upstairs and the bathroom is downstairs, and the stairs are pretty steep.

The host and all staff were polite and helpful.

Difficulty reaching host on Whatsapp

The location was great…far enough from the hustle and bustle of the central train station area of Lake Kawaguchiko, with a great view of Mt Fuji from our room/house. It’s a quieter area, and only a block or two from the lake. The property to so well kept, with beautiful gardens and chalet style townhouse type rentals. Ours was 2 stories, where the upstairs has 2 bedrooms, one where you sleep on mattresses on the tatami floor or if you prefer, the other room has regular single beds. The grounds are spotless, the staff are wonderful and very accommodating! This is a family run business. We were greeted by Hiro, who checked us in, gave us all the info we’d need and gave us a tour of the house and how to operate everything. Their office on sight is open til 10 pm daily, and they are always available to help with recommendations ( Hiro gave us the best guidance on restaurants and activities…) and can call taxis for you, store luggage and even pick you up or drop you off at the bus terminal when you arrive/depart. A great little coffee and breakfast truck comes every morning at 7am! Perfect for us early risers. Cafes don’t open til mid to late am!

My one and only dislike was that the bathroom and shower were on the first main floor, right by the kitchen/dining area. That made it challenging to get to the bathroom in the middle of the night, navigating wood steps while groggy. Plus the toilet so close to the kitchen and dining area was a bit off putting. It was just a bit hard to manage having to keep some toiletries downstairs, clothes upstairs, and trying to find places to hang bath towels. Hooks on bathroom door/ walls would have helped. Very easy fix.