Thoughtful staff and professional service. The public spa is great with many pools and facilities. A nice location next to the river.

My room had the spa bath within, with a fantastic view of the dam and the mountains. The room is very spacious. The bed and pillows were very comfortable. The wifi was excellent. The hotel offers a complimentary visit once a day to the common public bath it operates. There are 4 pools, a steam room and a sauna room offering a salt rub. There are lounge chairs in the balcony, facing the river. The spa water is odourless and colourless, and leaves the skin feeling smooth. Overall, a relaxing experience! The hotel is located 15 mins walk from Wulai Old Street, away from the hustle and bustle, good if one wants a quiet place to return to. There are a number of restaurants, as well as small cafes serving mainly locals, a stone's throw from the hotel. There is also a convenience store. The hotel serves a scrumptious breakfast, different on both days I stayed there. You let them know the time you would like breakfast, and it would be cooked fresh for when you arrive. The view from the verandah is beautiful and good to just sit and enjoy the majesty of the mountains. The staff was very friendly, and would help with your requests.

Everything was perfect.

Nice property, lovely double (hot and cold) bath with hot spring water overlooking the river. They had lovely terrace where breakfast was served. I really enjoyed their spa (public hot spring). It was probably better than most of the Japanese ones I experienced during my month long trip there this this summer.

Beds could be a better.

Onsen on property, river view nice terrace, great breakfasts with lots of space in the rooms.

Inconsistent facilities