Great location for ski in ski out

I love the Aspens and have stayed there before, however this apartment had a broken Fawcett the fan/air conditioner looked disgustingly dirty and it didn’t have basics such as salt and pepper, just empty containers. Also didn’t get my code or check in details until after 4pm had to chase them. Disappointing…

The place had alot broken - needs attention especially when paying that sort of money.

great location, clean, good sized space for four people, great facilities (including hot tub), good staff availability

location was great. Building staff were lovely BUT this was a privately owned and managed unit so the staff were not able to assist for any concerns.

unit is not well equipped for a kitchen unit- no basic supplies (cooking oil, coffee …) few dishes ( glasses cups) so breakfast in wasn’t a reality, even though we bought groceries. Dishwashers had not been emptied, unit wasn’t very clean especially the shower ( black caulking ) fireplace wouldn’t turn on, sofa bed was very uncomfortable

Great Location. Friendly Staff. Plenty of parking. Allowed for us to park all day on the arrival day and departure day for the same day rate. Took the pressure off and made it much more enjoyable. Nice that there was a glove dryer in the closet. Nice that it had dishes. Amazing that there was a rental place in the residence where you could buy gloves and rent equipment and demo skis.

Bed sheets were not comfortable. Bathroom towel rack was falling off the wall and the living room table was wobbly/broken. Didn't know what dishes they had before arrival, so I brought my own.

Location of the Aspens is lovely. Easy access to walking trails. Lobby and pool area were nice.

The unit was in poor condition. This was not clear in the photos when we booked it. I had received approval that we could check in between 3:00 and 4:00. The property manager told us that this was actually not confirmed (I have email confirmation) but to go ahead and take a look, and that it should be ready. We went to the unit (he had sent the codes, etc.) and at 3:15 it was not cleaned. The new cleaners apparently went in at 3:30. I don't believe for a second that they cleaned it adequately in a half hour. Furthermore, several issues with the maintenance of this unit. The small entry closet was stuffed full of supplies and an ironing board so we had nowhere to store coats or shoes other than the bedroom closet. The closet was also poorly fitted and didn't close properly. Missing light in the bathroom, dirty showerhead, moldy shower tiles. Easy to lock yourself in the bathroom as the lock was sticky and hard to unlock. Kitchen fridge didn't keep food very cold. Only one kitchen knife for cutting food. Coffee table was very rickety. Vertical blinds broken, some were missing, and a little note was placed on the wall telling us not to pull the blinds open too much. Therefore, no actual privacy and in the morning the unit was full of light. Patio door does not lock, the lock is broken. Patio area full of dust and debris and not swept or cleaned. Outdoor chairs filthy. I had to remove and rinse the fitted sheet on the bed as my daughter spilled a few drops of juice on them, and the underlying mattress cover was FILTHY. The bedroom window can't be opened without removing a dirty bent screen. The entire suite was way to hot at night, the thermostat said it was set for 19.5 but it was 26 degrees and no way to cool it down. We have been coming up to Whistler for several years and have never encountered such a poorly maintained suite. We are not picky, we have young kids and aren't expecting anything exceptional, but this was an appalling experience.

Great location

pool/Hot tub Price

lack of service, check in time 4pm is way to late!