Ambience. Service and Cleaniness

Location. Not much eatery around hotel area. Abit quiet in the area.

the hotel aesthetics, cleanliness and staff TIm are exceptional

nil

Interior layout and design of the hotel is unique. There’s the coffee making machine to brew good coffee. The designer put in a lot of effort in understanding the needs of the customer. It’s not the usual hotel room to “just sleep”. I am extremely impressed by the patience and friendliness of the staff. We were greeted and served by hotel staff waitresses whilst having buffet breakfast.

Lobby area is not as spacious and grand like some other hotels.

clean spacious comfortable rooms

bar closes too early

spacious, clean and friendly receptionist :)

none so far, all is good

Service was above and beyond.

Fitness room hogged up by too many cardio machines.

The property is clean, beds are comfortable and rooms are large enough. The location looks onto the park with a funky neighborhood behind. If walking towards Sogo, take the alley instead of the Main Street for cool shops.

I like that the hotel was centrally located in town.

The toilet seat was too small.

Friendly staff Massive, beautiful bathroom. Probably the best shower I've ever been in Clean Fantastic location - MRT stop less than 100m away from hotel Shopping district and breakfast stalls with H

Nothing, We really enjoyed our stay, and would definitely stay there again should we visit Kaohsiung again in the future.

Friendly, very helpful staff. Great room, comfortable spacious bed. Great roof top bar with live music

All 100% gtrst

This is good area to travel and surrounding by restaurants and bars. You can easily go to anywhere. Very nice staff to help you. Clean room and large bed are impressive. Fantastic design and good facilities in room.

New and clean. Breakfast was extremely nice !

Staffs are unprofessional and untrained well, they should make double confirms on reservations, especially room types and number of total guests . We actually booked 3 person but hotel seems did not receive correct book information but only 2 guests instead from booking.com and then staffs asked us to make extra pays if we need any further service for the 3rd person. The situation can be avoided if hotel can spend 2 more minutes if they can make double confirmation while we checked in, thought after our argument the hotel apologized to us but it’s already caused unpleasant experiences.

Good location for leisure time, shopping, dining and relaxing around the centre of the city.

N/A

Location was great with nice restaurants, cafe and traditional breakfast shops within walking distance. Friendly and positive vibes during the stay.

Gym deserves bigger space

Location, Clean

No Spa No Swimming Pool

nothing actually…. pretty curious on how this hotel its rated 5 star on booking.com

indigo was rated as a 5star IHG group hotel on booking.com …. the only thing it was 5 star was its extravagant price tag ….. the layout, furnishing, amenities, condiments, towels/linens in the room gives u a cheap and backpacker lodge feeling. safe was not working sound proofing was extremely poor an empty shelf ontop of the coffee machine its situated in such a position that one will have to bang ones forhead on the corner if one would like to put or take anything around the coffee machine…. i do like the extra security feature which the hotel have installed…. although the safe its not working, if u pull the safe draw out, it sit flush against the entrance door that it act as a additional door stopper to prevent unwanted intruders from entering into ur room.