We loved everything. But the onsen was probably the best part.

There was nothing we didn't like.

Room size meet my requirements and with own toilet in the room. Staff is helpful and provide good services.

Food for dinner is so so with quite an expensive charge. Inside the room, only one mirror in toilet, Not convenient for lady. Shower for open onsen users will be better.

Wonderful service and magical to see the winter lights light up on the river after sunset- even the rainy weather didn't ruin the trip- convenient location, we loved walking around, they took care of the car and even helped us arrange the transfer to our next onsen. Spoke Japanese to us slowly so we could understand and were overall incredibly kind and friendly, which made our stay memorable!

Nothing

I loved everything about this place (the location, staff, the history of the place). I have travelled all over Japan and this is one of my favourite places where I have stayed. There were no large crowds of tourists, so I was able to stroll through the small town and enjoy the beautiful scenery.

This is a wonderful old ryokan, full of atmosphere and right beside the river within a minute's walk of the centre of Kurokawa Onsen. The staff are at all times 100% attentive, the meals are incredible and the outdoor onsen is simply fantastic. We booked the last room available, which was quite small for both of us, but really everything was impeccable and overall our stay was an incredible experience.

Very good location and excellent service

Very good ryokan in a small onsen town. Good location. Very good staffs. Very good food both dinner and breakfast.

No

Above and beyond service level. Really comfortable Japanese style stay. I’d definitely return.

nothing