Le jardin , les chambres

La Clim ne fonctionne pas très bien , ne dégage pas assez de froid

L hotel typique, le personnel accueillant

Le buffet un peu basic

La chambre était superbe

Le repas était bon mais le buffet n'était pas toujours achalandé il fallait réclamer à chaque fois

Le complexe est très beau, des bungalows colorées sont repartis dans un écrin de verdure. La plage est belle et dispose de transats. Il y a des commerces et restaurants à proximité. Un bateau qui dessert fort de France (malheureusement en grève lors de notre passage). Démarche éco responsable de l’hôtel.

Salle de bain peu fonctionnelle. Pas d’animations en soirée. Buffet moyen.

Amazing property,on the beach and with a well kept garden Room was large,clean and with a beautiful balcony( bungallow)

Did not like the dinner buffet at all. We would have loved to be able to book without dinner via booking.com.

Très bon hôtel avec une magnifique végétation et un bel entretien.

Très bon établissement que nous connaissions déjà. Toutefois, nous ne comprenons pas la fermeture du bar durant deux jours. C’est pénalisant. Le service du bar est vraiment trop lent… c’est dommageable, notamment lorsque l’on a pris un forfait bar… Sinon, très bon hôtel ! Merci à vous.

La gentillesse du personnel, le cadre de l'hotel et la restauration

Il faudra faire attention au vieillissement prématuré(?) de certains équipements.

L’environnement, la taille humaine

Le personnel, la proximité de la plage

The staff was really nice and the spa is wonderful.

Love the tropical feel and the cabins. Love that the ferry to fort de France was right outside the hotel.

Need more lightening in room.

Everything from the room with wood, the outside atmosphere with the little wooden houses, alleys, trees, plants and flowers all around. The close access to beach and very friendly staff. Excellent food.

The room they gave us at first wasn’t completely clean. But we complained and they immediately changed us room.

The atmosphere was serene!

Breakfast was terrible. Cats should NOT be allowed in the restaurant!

Amazing location with beach access, good food and very helpful staff.

Good buffet dinner selections

Spa was essentially unavailable - tried 3 times to book a massage and no one answered the door or the telephone, despite my attempts during posted hours of operation.

Great location with easy access to the Fort de France ferry service, good food and drinks and beautiful scenery. The pool and spa are very nice, and so is the staff!

The room felt a bit dark during the day and the mattress is a tad hard.

Lovely location right on the beach, and just a short walk to the main shopping area in Pointe du Bout. The grounds are beautiful with all the plants and colourful bungalows. Close to a bus stop to get to nearby coves and also water shuttle to Fort-de-France. The breakfast selection was good, dinner was fine but not outstanding. Staff were friendly and helpful and my room was clean. Didn’t use the pool, but it looked clean.

The hot food was mostly lukewarm, both at breakfast and dinner, even though I generally went just after opening.

The hotel caters for all abilities/disabilities in a helpful friendly manner, all in a beautiful setting with a large variety of plants and birds to admire. It's setting directly on the beach is great and allowed me as a wheelchair user full and easy access. The staff from all departments are extremely friendly and helpful.

The food was very average and in my opinion they overcook all seafood. I would describe it basically as school food, basic and plenty. I was irritated that the outside bar was closed on Mondays and Tuesdays, that it closed the shutters to the beach at 10 pm as well as the carpark gate. We had to make a massive detour with the wheelchair to the front of the hotel over poorly maintained road to get back in. The hotel claimed the gate was shut, but one could reach through to undo the bolt and get in. However, no one had told us and it looked totally secure. Our complaint was rudely and offhandedly refuted. The sun lounges and parasols were available by hotel guests but hired to non guests so if all were taken hotel guests lost out. This is in my opinion not a good policy as it appears to favour non guests for the extra gain. Even more an issue on weekends. Nothing to do with the hotel but the local roads are very poorly maintained with multiple potholes.

The Hotel and it‘s garden is really beautiful! The Staff was really helpfull during check-In. They have also a towel service for the beach und they serve some fresh fruits and detox water

For the roomrate we expected more comfort in our room. The room was more like a camping bungalow and the bathroom was unfortunately not so clean.

Restaurant, good food. Access to beach which is nice Room is fine People are nice and helpful

Internet did not work in the room. This is a big problem in 2023 when everybody needs internet...

Great location, friendly and helpful staff, beautiful setting, clean rooms

The music/entertainment in the dining hall was a bit loud and overwhelming at times

great location with lovely beach access. decent breakfast selection.

An average food selection in the evenings, generally poor quality. Some of the staff were nice but we found the majority unwelcoming, especially at reception where there was never a warm welcome and very flat goodbye when we left.

Amazing stay at Hotel Bamboo, all staff very friendly, perfect location with nice beach and near other beaches for snorkeling with turtles :). Good and various food at the restaurant for breakfast and dinner. Good location to visit all Martinique island.

Our stay was too short ... need to go back home at work :( :( :(

The gardens were beautiful

There was a problem with the water that left the resort with no running water. This was a problem when we checked in but no one said a word until after they paid! We checked out early and they lied to us about the process to get a refund for the night we didn't use and we are still fighting it. We feel like we've been conned. If we knew the resort didn't have running water we would never have checked in. The conditions without water were exceptionally poor. It was dirty, smelled due to the blocked up toilets, and we couldn't shower. To top it all off they were charging for bottled water!