great view, clean property, attentive and super helpful host. was able to get a resort day pass on the day i wanted to stay on the premises.

Everything was great!

The Ocean view was breathtaking, the floor to ceiling windows made it seem like we were floating above the ocean with an unobstructed view to the horizon. The one bedroom apartment was clean with a well appointed kitchen in the lounge area, a TV that could be connected through a phone or tablet. A comfortable sofa and a lounge chair as well as a dining room table and chairs was nice. The bed in the bedroom was huge and comfortable. The host Betty was communicative from booking the apartment months ago, right the way through to checkout. Really accommodating and kind. It was a really good stay. Thank you Betty for everything.

There was not anything to complain about.

Staying at Betty’s apartment was amazing. We’d never been to Cancun or Mexico before and Betty contacted us before with really clear instructions on how to get there from the airport and access the apartment.  The apartment itself is stunning. The view is spectacular, the bed is really comfy, the shower is excellent and the location is very beautiful. The beach is very pretty and the waves are very cool, so staying here to swim in the sea is fine.  You can use the facilities of the hotel (minus the food, although you can opt in for the all inclusive if you want) and if you want to use the beds, we’d suggest to do go down before 9 am. The sun does go away relatively early (4-5 pm in February) because the beach is East facing, but that’s absolutely fine.  The most important thing, Betty’s customer care really is second to none. The apartment and location are excellent, but we’d choose Betty’s apartments again because of we were treated. She was helpful, available when we had questions, and let us stay six hours after check out because our flight was at 10:30 pm and there were no guests arriving that day (low season). That was so kind and we really appreciated the gesture.  Thank you Betty for making our holiday such a wonderful one.

Nothing to say here

Poco

La struttura risulta un po’ datata e, a mio avviso, si trova in una posizione poco favorevole sul lato mare di Cancún, dove durante il nostro soggiorno la spiaggia era purtroppo invasa dalle alghe. I servizi disponibili per chi non aveva acquistato la formula All Inclusive erano davvero molto limitati: era consentito l’accesso alla piscina e ai lettini, ma praticamente tutti gli altri servizi, compreso il bar, erano riservati esclusivamente agli ospiti muniti del braccialetto All Inclusive. L’aspetto più assurdo è che, senza braccialetto, non era possibile ordinare nulla al bar nemmeno pagando a parte: non si poteva acquistare neppure un semplice drink. Una limitazi