The food is brilliant.

Not a 5 star resort. Pool area not very private.

Beautiful, spacious rooms, great restaurants and very friendly staff

Prices are on the higher side and location is a bit far from main areas

Отличное расположение на второй линии. До моря примерно 400-500м, пешком не больше 5 минут. Рядом магазины и торговые ряды. Отличный завтрак, есть абсолютно все для идеального завтрака

Номера требуют небольшого обновления.

Nothing

Location,staff

It was a nice and clean property. I liked the room and bathroom. The colours were very pleasant and the balcony was really nice! There were two large and comfortable beds - one king and one queen so it’s a lot of space. Bathroom was clean and well appointed. The salt water pool was also quite nice though the service around the pool was quite lacking. The beach is a short walk through shacks. It’s a lovely, clean beach which isn’t overrun with people.

The staff was nice but no where as competent as what I’ve always come across in Thailand. Ploy at reception was the only one who was helpful. She assisted me in taking my bag to the room after it lay outside on the driveway for over three hours until my room was assigned! One comes to Thailand for its delicious cuisine. The food at Avista was below average and the biggest disappointment. We were on a half board plan, which included breakfast and lunch/dinner. Dinner when ordered as two courses was ok but lacked the depth of flavours. Buffet breakfast and Friday Thai/Italian dinner buffet was bland and, frankly, quite sad. The Indian buffet was a saving grace even though we weren’t looking to eat an Indian meal when in Thailand. The chef and Indian staff at the dinner were very courteous and helpful. Cocktails were average at Portosino and we couldn’t try the rooftop bar because it was closed due to rains. What what absolutely appalling was food trays lying outside rooms for hours on end. Because it was raining we repeatedly crossed the rooms on lobby level to get to the covered walkway. They floating food baskets were stinking up the entire floor but the staff didn’t bother to clear it. I understand that Thailand is probably going through a tough phase post-Covid in terms of staff. This could’ve been a wonderful property if only the staff was more responsive and competent.

Excellent service with super friendly staff

The location.

Aesthetically pleasing, lots of space. spacious rooms & lovely private pool

nothing!

Breakfast was the best thing at the hotel. There was a BIG variety to choose from. And it was absolutely delicious!!! 10/10 would defo recommend. We also enjoyed the pool area with the bar was also amazing and a beautiful scene.

Staff weren’t too friendly or helpful. More staff needed

pool and pool bar was brilliant. rooms had everything you could wish for

Chose a sea view room (deluxe suite pool access) however it was. it sea view, we overlooked the pool but all we could see when we looked out was an old concrete stadium covered in graffiti - not a sea view

nice rooms and good swimming pool , great breakfast and high quality restaurant

Room was clean

We weren't give the room we paid for, they gave us a corner room instead with a view of the restaurant opposite but told us we would get pool view. Checking out was difficult as they were charging us for drinks they hadn't listed under our room, they were under a different room..was abit chaotic. They are all paper based. Not good systems

Everything

Nothing

the pool. the restaurants. the room.

location was a block back from the beach up a not so pretty side street

very good decoration theme

away from sea side

Liked the room and breakfast buffet

Food and drink was very expensive. Location wasn't great overlooking a disused old football stadium

Pool was too cold, room was nice but overlooked an empty lot and breakfast was only ok.

Warmer pool, better views from room and more breakfast foods At breakfast

The Thai people and the service

nothing

The resort is lovely and in an excellent location, especially within walking distance of Kata Beach. There are many great restaurants and services nearby such as spas, sightseeing agencies, shops, etc. The Portosino restaurant on sight has an excellent breakfast buffet. The staff here is wonderful!

absolutely loved this hotel, from the food to the hotel to the customer service! the staff were very accommodating and very friendly. the food was really nice too, i really enjoyed their buffets, especially the breakfast!!!

nothing i can think off other than the location i guess, it was a little far from some spots

Nice hotel grounds with a great pool and good restaurants and bars. Close to an OK beach and not too far from other attractions. Personel was polite and generally efficient.

More of a 4 star in terms of service (cleaning the room took ages, you had to chase pool towels etc). Food was a bit hit and miss.

View, Balcony, Food, Staff, Bed, room was good, towels, sheets

The Hotel needs a face lift, didn't feel clean, all pool, restaurant, balcony cushions need to. be replaced, felt dirty, shower had mold in grout, color of hotel is heavy, needs fresh paint and color choice. needs new flooring, more marble, pool and hallway floors feel old and stained, elevator is awful. These all seem like little things but when they call themselves a resort they need to keep up the feel of a resort. Pool area felt old a dingy, pool bar was rundown.