The pool area was fantastic. Pool was warm and hit tub was also fantastic. It was a little cooler in the first night but perfect every other night we went. Staff were friendly, hotel was super clean. Very very nice stay.

No can opener in the room (with kitchenette). Also when booking it said our room would have a tub and it was a shower (I have 4 kids).

Location

Ran out of conditioner and body wash and wasn't replaced after housekeeping came in. Housekeeping left note that they ran out of towels and that we had to get them at the front desk. Having to take your DIRTY towels to front desk to get clean ones . You handed DIRTY towels to the same staff person that was responsible for providing breakfast!!!!!!!!!!! Consistently ran out of everything at the complimentary breakfast. Sewer smell from sink in room bathroom Lack of staff one person responsible for answering the phone, checking people in and out, cooking breakfast, cleaning utensils, replacing items in breakfast area and giving clean towels to replace dirty ones. Not ensuring that parents present with regards to supervision of children in pool. Smoking and spitting at the front entrance constantly. Not a good representation of the Wyndham Company at all!!!

Room and breakfast.

Didn’t have daily cleaning service.

Location very good, convenient to highway. Room very comfortable.

Breakfast needs quite a bit of improvement.

The facility is quite new and, interestingly, is located on First Nations land, right near a former Residential School.

Staff weren't very friendly. Breakfast had all the trappings of the usual free breakfasts, but the warm food wasn't very good and the coffee was terrible. The shower curtain was disgusting with big black streaks on the inside. Asked that it be changed or cleaned the first day, but two days later it remained. Also informed them that there was no body wash in the shower soap dispenser but, instead of filling it, someone dropped off a couple of bottles of shampoo(?).

Good location. Clean. Staff helpful. Pool enjoyable

Parking.

it was easy to find, just off the trans canada. clean , breakfast included, mini fridge and coffee in room. convenience store next door kids LOVED the pool/water slides… adults the hot tub

my only complaint ( and it is slight but one party member was not an early riser) was that breakfast finished at 9 am

staff and processes are good

breakfast could be better

New hotel, very clean, great staff. Short drive to city centre. Affordable. Free breakfast. Would highly recommend.

We loved the cleanliness and that is it so close to my aunt's place. Great location by the island park!

The only complaint is that there was pink fungus in the shower - along the silicone line - this was there the year before when we stayed. We did mention it then. the manager was a little defensive about it. This time, I took a cloth and wiped it off before using the shower. it came off easily.

great breakfast nice pool area very clean

morning of check out I asked for a couple more bath towels as only one came in the room for 4 people and I was given attitude about it and given a pool towel instead

Breakfast was great. Lots of choices. Fresh breads & fruit were nice.

No light to read by in room except at bedside. Only one bedside had a light. We both like to read in the evenings. Please put a floor lamp in room 325.

Location was great. Breakfast was as apected for continental. There is always a bottleneck at the toaster. You need to add one more. At busy time the staff can't keep up having plates available. Purchase more plates or one more staff at that time.

No towels available at busy time in the pool area. I gave my towel to a little girl, a total stranger at 9:30 pm because she was crying and wanted to dry off. I stayed until closing at 10 and half the people walked dripping water down the halls. More towels please

everything is perfect

clean

nothing

The place was clean and our room was excellent for the price. The bed was comfortable and the location was great being near the highway.

This isn't exactly the hotel's fault but there was a drunk/high person who banged on our door at 4:00 a.m. and was screaming and being loud. It woke us up. The security guard was also extremely loud and because I didn't go out to see the exact situation, I am not sure I can blame the guard entirely. It would have been nice if the person had been brought down to the lobby because the entire situation was unpleasant for everyone on the floor. My other complaint was that breakfast ended earlier than I would have liked.