Dion Palace Resort and Spa by Anayia All Inclusive Resorts

The very nice breakfast of Mrs. Sofia and Mr. Antonis, the receptionists were all very helpful and polite and the bar staff was excellent (especially Mrs Maria from the pool bar)

There is nothing not to like

Beautiful resort right on the beach, with stunning views of Mount Olympus. Spotless, comfortable rooms, great food, lovely pools and spa. The all-inclusive package was excellent value, and the staff were incredibly friendly and helpful throughout. We left fully relaxed, highly recommended!

The food was exceptional, location, atmosphere, music, service all were perfect.

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I get the impression that this was once a good hotel. Sadly, it now looks outdated, and the Anayia All Inclusive Resorts chain seems to be cutting corners at guests’ expense. Pros: • Staff: Yulia from Guest Relations is wonderful and highly professional. She is always ready to help with any issue and can assist with booking excursions. Many thanks to her for her care and attention! • Responsiveness: I contacted the hotel before arrival with specific requests regarding my room. The hotel accommodated my requests, and I am grateful for that. • Location: Beautiful panoramic views of Mount Olympus. The sea is wonderful, although water shoes are necessary for a comfortable entry.

• Transfer: The hotel quoted €150 for a standard private transfer from Thessaloniki Airport. For comparison, I paid just €97 on Booking for an executive-class car. • Water: Upon check-in, each guest receives one 500 ml bottle of water, and that’s it. After that, you either have to buy water or refill your bottles yourself at the restaurant. I found this incredibly irritating. I am paying over €200 per night, yet the hotel cannot spare even 50 cents for bottled water? • Housekeeping: Towels are changed every 2 days and bed linen every 3 days. This is the first time I’ve stayed at a 5* hotel with housekeeping standards like these. The hotel claims this is for environmental reasons, but I got the strong impression that it’s really all about the bottom line. • Food: Very disappointing. Cheap sausages and cold cuts for breakfast, with ham served instead of bacon. All the meat dishes are swimming in sauce. Although you can find something tasty for lunch or dinner, the overall impression is that you leave feeling full but not satisfied. The fish was terrible, although the cream soups were delicious. • Drinks: The alcoholic drinks and coffee are of very poor quality, and the soft drinks taste artificial. • Beach: There is no changing cabin on the beach, which is extremely inconvenient! Can the hotel really not afford to spend €500 on such a basic amenity? There are not enough sunbeds for everyone, so you have to get up early to secure one. The beach itself is spacious, yet the sunbeds and umbrellas are crammed together, leaving virtually no personal space. On top of that, the beach is dirty and poorly maintained. • Room: The plumbing is old. The shower hose had a hole in it, although it was replaced promptly. However, the water pressure remained very weak. The air conditioner leaks, flooding the balcony and leaving the floor dangerously slippery. Overall, the hotel seemed determined to cut costs at my expense. I will avoid the Anayia All Incl. Resorts chain in the future