Hotel Panorama

First of all, this hotel was fairly cheap, compared to other hotels. On the other hand, it was also just that. It was clean and orderly to be fair, it was just very basic. No minibar, very basic breakfast. If you are looking for optimal cost, go here. It is close to the city center and alright.

The breakfast was very basic and there was no minibar. It is completely fine if you are looking for a cheap, clean and comfortable place to sleep in.

The location is ideal if you need to be near transit, as it sits right on the square by the train and bus stations. It was very convenient for us since we arrived late at night, and the night bus from the airport stops close by. We have stayed at this hotel many times before. The room itself was spotlessly clean, and the breakfast was both hearty and delicious.

While the location is great for travel, the surrounding area can feel a bit sketchy at night with some strange characters walking around. However, our main disappointment this time was the reception staff. My das and mum are elderly (nearly 80 years old) and dad has a leg injury. Mum specifically asked the receptionist for a room close to the elevator. She spent a long time searching on her computer, but after giving the parents the keys, their room turned out to be the absolute farthest one from the elevator, which made the long walk very difficult for them.

Proximity to the station. Friendly, helpful staff.

The breakfast was limited for those used to an English style breakfast. No power points beside the bed.

Location is absolutely perfect, right in front of the long-distance bus station. No need to find any taxi when you arrive at a random hour after crossing the nearby borders. Late night food available within walking distance. Overall good value, good breakfast (although they remove access to the food in the very minutes following 10:00 AM, so don't be late!), with 24 hour reception.

Critical: the hotel is doing heavy construction work to refurbish one floor at a time. They do have one unoccupied floor below the one being refurbished. The problem is: this is not enough. Sound travels inside concrete walls, especially percussion drilling (workers need to drill 7-50 mm holes in concrete, that's to be expected). The *problem* is that management did not _enforce_ strict quiet hours until at least 10 AM. In other words, I was woken up by repeated percussion drilling sounds at 8:35 AM, being on the 3rd floor with construction happening on the 5th floor. Upon calling reception to negotiate delaying percussion drilling operations to 10 AM, they said "no can do, deal with it". This is not a residential building. This is a hotel. I pay you for guaranteed sleeping time. I do not control when my bus arrives the night before - this depends on the border. I expect to be able to sleep until 9:40 to go eat, with an option to sleep until 11:30 should I arrive really late the night before. Here, I _could not_ do that. The complete chain of events is actually like this: 1. _Banks_ do not want to finance the full closure of the hotel to renovate once and for all. 2. Therefore, construction companies recommend renovating one floor at a time. 3. Construction companies are used to sound control to nearby buildings, not inside the building they work at. They also can do "no earlier than 7 AM". 4. But that's not enough. Hotel management should enforce quiet hours until 10 AM or even 11:30 AM, no earlier. But they don't. 5. Management thinks one buffer floor is enough. It's not. Percussion drilling sound travels inside concrete walls very efficiently, it's 1.5D propagation, not 3D. Try measuring it, you'll see. 6. This leaves only one option: bad reviews to say "no, the above chain of events is not OK.