Wonderful room atmosphere, very cozy, clean and fully equipped.

The room was very nice and large with a kitchen, dining table and two settees in a separate room to the bedroom. It had a balcony overlooking the front of the hotel and the outside bar. The receptionist was very nice and welcoming and gave us information on places to go. The breakfast buffet was wonderful with lots of choice. We could park outside the hotel on the road and the beach is close by.

We had booked a garden level room and free parking onsite but got a message to park in a nearby carpark before we arrived and were given a room near reception which meant we had to climb steps at the front of the hotel to get to it. After our breakfast we returned to our room to find the door wide open when we were sure we had locked it.

It is very good money/value hotel! Unfortunately, as in most hotels in Crete, the room door is like paper, you hear everything. Both nights some strange noise came through the door until 3AM. I also heard other group complaining about the same issue during the breakfast. The staff is superb! They do everything for you to feel good. Bartender Pabis is really the best! Unfortunately the weather was so bad, so I enjoyed his company only 1 evening, as the bar is outside. Great coctails, suggestions about the island etc!

Thin door

Very close to the beach and restaurants. We had a nice view. Parking available.

The staff were exceptionally friendly and helpful

nothing

Perfect location, nice staff and everything was good.

Bed was uncomfortable.

We love the place. Very clean.The wi di was excelant . All the team were very kind and hepfull. We see you again. Thank you for your hospetallity. H+G

lovely clean hotel, few steps from the beach. Receptionist Vicky was so kind and helpful. She saved our holiday, as it was rainy in October and she advised us to go to sunny Matala beach.

The staff was so wonderful. Shoutout to Vicky and the other front desk lady for being extra helpful to us. The breakfast buffet was amazing so many options. The location was walking distance to the beach, stores, and restaurants.

Lovely and cozy hotel, very friendly staff. The hotel is located on the edge of the city, at the end of the city promenade (it takes 30-40 minutes to walk to the city, but you can also take a bus, for example when going (and walking back in the evening)). The local beach is simple, but not overcrowded and pleasant, with sunbeds available. It is easy to park and make trips outside the city. The pool is a children's favorite! Breakfast good, but we preferred to make it ourselves in our kitchenette. We had a room with sea + pool view, the balcony was too sunny in the morning and during the day (there was no shade), but in the evening it was pleasant and the view was beautiful. The recommended nearby 1+1 restaurant was very good! Unfortunately, we didn't try the Thymar restaurant, but it also looked very good!

beach, location, staff special shout out to Vicki - super.

room is a bit uncomfortable for a rainy day in, there is no real place to sit nicely as the couches are not so comfortable

I really like the location of this hotel. Near to the beach and amenities. I traveled with my daughter 1yo, and I feel very comfortable with her at the hotel.

There is a gym which for some strange reasons isn't open early in the morning. The breakfast was OK, the only complaint is about the croissant which takes a while to bake it, for this reason wasn't available early in the opening hours, only after 10am, which I consider pretty strange as well.

The staff really friendly

at nights very noisy due the party restaurant in the neighborhood

Staff was so friendly (special thanks to Vivi at reception and Jordani at the poolbar) Room was well faciliated and clean Open buffet for breakfast was nice So close to the beach and very nice restaurants

Breakfast starts at 8am, it can be problem for the families with the early awake toddlers :)

great location , close to lovely beaches and walking distance to all the bars and restaurants . great swimming pool . staff were very friendly and helpful .

beds were not so comfortable and cleaning was not great as no soaps were replenished and room got very basic cleaning .

The seaview from the suite was perfect. The breakfast was good, plenty to choose from. Room was clean and comfy. Quiet area perfect for relaxation. The best receptionist ever, Vicky, made us the best itinerary on what to see and do, and also good restaurant recommendations.

Had an amazing time, cant really think of something bad to say.

Everything was great.

The hotel staff were friendly and helpful. breakfast was fresh and had everything we needed. very affordable room rate. pool and sun beds very nice. small gym was useful too. reliable wifi. great location. nice and quiet.