מלון נמצא בבניין מאוד יפה במרכז העיר ומאוד קרוב לתחנה מרכזית. חדר עם מרפסת

Très bel hôtel, bien situé, chambres spacieuses et jolies, bien décorées, bouilloire et machine à café dans les chambres

Douche petite et petit déjeuner excessivement cher

Very comfortable, relaxing and convenient hotel. Lobby is cafe and bar. Walk out from the hotel is a walking street, shops, restaurants, market and attractions around the corner. Worth for money.

Excelente ubicación, personal amable, habitación bastante amplia, personal sumamente amable, amenidades como dulces y fruta en cualquier momento, el servicio de transporte para turistas incluido.

El tamaño del área de mesas un poco reducido, pero aceptable

The cleanliness of the room, and the friendliness of the staff

N/a

Excellent location in the centre of the old village. The Hotel is very British style, there is a place to do computer work while having a snack. However, the hotel is pushing a bit on the 4 stars, based on general newness, quality of servers, and comfort of the room. Ex, there was plenty of room for a sofa or something of comfort, but only a table and a hard chair were provided. Also, the bathroom drains were plugged. Nevertheless the reception staff were very kind and helpful with guidance around the city and restaurant suggestions. Overall, though, the price of the room was fairly excessive for the quality of the hotel and the factilities (mostly not available).

Not the view or the voices next to 418 room was so noisy because of the next door cleaning stuff in it. Every time was it open and close the room was shaking as a bomb of the huge voices that comes out of it. Choose different stuff that can be more helpful with changing my room when I complained from the very early noises that come out of opening and closing the door by the cleaning lady. They react on my request with saying she will not open the door and close it of the clean stuff the whole day the whole day. When I was wakings up everyday in the morning because of it. It was three nights of hell. I already told them even that I changed my old hotel to you hoping for a better quality of employee that can be more flexible, especially when I am getting disturbed in my sleeping. Even tho I payed for 3 nights almost 800€ and I see it is such a pathetic situation. The cleaning lady herself , and the laundry lady, they are so kind, so nice at super helpful than anyone else in the information desk .

Not the view or the voices next to 418 room was so noisy because of the next door cleaning stuff in it. Every time was it open and close the room was shaking as a bomb of the huge voices that comes out of it. Choose different stuff that can be more helpful with changing my room when I complained from the very early noises that come out of opening and closing the door by the cleaning lady. They react on my request with saying she will not open the door and close it of the clean stuff the whole day the whole day. When I was wakings up everyday in the morning because of it. It was three nights of hell. I already told them even that I changed my old hotel to you hoping for a better quality of employee that can be more flexible, especially when I am getting disturbed in my sleeping. Even tho I payed for 3 nights almost 800€ and I see it is such a pathetic situation. The cleaning lady herself , and the laundry lady, they are so kind, so nice at super helpful than anyone else in the information desk .

Calm. Central

Bathroom stinks

Location - close to train station

Styling and decor is dated

Location

Too expensive for what it offered

Very comfortable, close to transport and shops. Friendly staff specially Christine.

Everything was great, there wasn’t anything we didn’t like.

Very friendly staff

left my apple Airpods in the room and was 100% sure it was on the sofa bed. Unfortunately was hot able to be found by housekeeping staff.

very nice staff, kind persons and very comfortable hotel

excellent location - good sized rooms - good staff - very good shower

breakfast area was crowded and the high tables were not too comfortable. room was good but duvets couldn’t be more substantial.

Location was great - easy walks to all the sights and tours. The hotel facilities are excellent - and the associated restaurant/bar was of good quality - the coffee was excellent. The room was spacious, quiet and clean and the bed was comfortable

The room had limited power points - and those that were there were poorly located - ie at the floor to wall junction.

Really comfortable and friendly hotel!

small friendly hotel, good location with a lovely bar.

Breakfast was simple and could have benefited from more choice of fruit. Bat closed on Sunday evening (but then again not unusual in Bern!)

Location, friendly staff, we got biggest room in the hotel, bicycle rental, lot of shopping and food options and much more...

Breakfast is same every day, more variety would be good.

Location was excellent

My adult children didn’t have a kettle or coffee machine with condiments in their rooms.

very good for transport and sightseeing

our rooms was were at the end of corridor and had to squeeze past trolleys of laundry every time we went in or out of bedrooms. would have preferred separate breakfast room .