Punta Caracol Acqua Lodge

Loved the seaside and the actual layout of the room was outstanding! The bedroom was incredible and being on the hammock on the outside deck was super cool.

Nothing. Really liked everything.

Beautiful setting, secluded area, Kayaks and snorkeling that’s included on site was amazing

No free shuttle around dinner time, only during the day

We loved our stay at Punta Caracol. The location is awesome, it's quiet and in the middle of nature, sitting directly on a great snorkeling reef which you access directly from your suite. You get snorkeling equipment (including fins), water shoes and kayaks for free. Kayaks were perfect for exploring nearby mangroves. Our Luna Suite was very nice, comfortable, and spacious, with stylish mosquito nets over beds. You can charge your phone or other device at reception at any time. Breakfast was delicious, with reasonable selection including fresh fruit. Lunches and dinners were also good, with multiple options below $20 per person for a meal + cocktail/beer. Based on some previous reviews, we weren't really sure what to expect in terms of service level, but we've had zero issues in the end - the free breakfast from Booking.com and discount was honored, free shuttle was provided without asking, etc. The staff spoke good English and everyone was awesome, very nice, helpful and welcoming. We would definitely like to come back again!

The selection in the only restaurant in the hotel is not bad, but if you stay for more than two days, you might want to try also something else - and for that you need to take a boat to the town. Also some of the more fancy items on restaurant menu (e.g. lobster) were much more expensive but not necessarily much more tasty than the regular dishes. There's no fresh water in the suite. You will get one small bottle of water for drinking and one small bottle for brushing your teeth per person per day. If you like to drink more water, you might want to bring some bottled water from the town or buy extra in the restaurant.

The place is in a beautiful and deserted area where you can be close to nature. The rooms are quite specious with a private water entrance. The staff was extremely helpful and friendly. You can rent kayaks for free which is a nice thing to do. The snorkeling is quite good- you can see stingrays, some lively corals and a lot of fishes.

Unfortunately some things are not mentioned on booking and are advised to you after your arrival: - you can charge your phone only in reception area. (Can’t do it in the bungalows) - The bungalows roofs are leaking during rain- I was unlucky enough to experience this first hand during my first night when it was dropping over my face. It’s also not the cleanest- my sheets and towels had some small old stains. Some informations here are also not correct because in the answered questions it says that taxi to Bocas is 10 usd- I paid 20 usd one way ( if you want it outside of the scheduled shuttle hours which are for free three times during your stay)