Seavana Koh Mak Beach Resort

Struttura fantastica. Posizione invidiabile, ristorante buonissimo, spiaggia e piscina da favola, personale gentilissimo e molto attento

Colazione un pochino sotto il livello degli altri servizi, ma niente di sbagliato

Accoglienza, intimità, vicinanza del mare alle camere, professionalità dello staff

the food ad presentation was fantastic, the restaurant was very nice

sand flies

There is nothing more subjective than evaluating a holiday and a resort. If you are looking for a place with spaces that are visually pleasing, both in terms of architecture and natural surroundings, and if you plan to spend 90% of your time within the resort without moving around much, this is the place for you. The pool is beautiful, though small. The restaurant area is also very scenic. The villas are nicely decorated. Some members of the staff are kind — a few in particular — but overall, we are not happy with our stay.

Overall, the biggest disappointment was expecting a high-standard structure. Instead, it is mostly about appearance (in fact, the place is full of Instagrammers), but what matters most — making guests feel welcomed and cared for — is missing due to a general sense of neglect and sloppiness. The location is particularly inconvenient, isolated and far from everything, connected to the main road by a two-kilometer unpaved path, completely dark at night and full of potholes, which becomes truly dangerous in the rain. If you don’t want to spend your entire stay closed inside the resort, you have 2 options: rent a scooter or use the taxi service (starting from 15 euros per trip, or 60 euros for a full day). Walking is technically possible, but it would take a couple of hours to reach any points of interest. The staff is not well trained in dealing with guests; almost no one understands English, and very few are genuinely kind or helpful (the reception staff, in particular, are brusque and curt). The resort management feels completely abandoned: nobody asks if you’d like a drink but especially concerning is that no one clears tables, and dirty dishes are left for hours, attracting animals, particularly an overwhelming number of ants throughout the property. One evening, after we finished dinner around 9 PM, we watched the staff close the restaurant at 10 PM without having cleared our table, leaving leftover food, meat and vegetables, exposed. Similarly, in the beach area, tables remained cluttered from 5 PM all through the night. The outdoor shower for the pool and the beach was out of order without any notice. Access to the pool is difficult, with no steps or safe walking paths between the decorative stones surrounding it. There are kayaks and paddleboards available, along with life jackets, but no supervision at all if you decide to go out into the sea. The room has no space to store clothes — no shelves, no wardrobes. The bathroom has no hooks to hang towels.