The Ritz-Carlton, Chengdu

Good value and spacious room, helpful staff especially downstairs lobby area ordering taxis.

Average quality of English was still very poor for a premium western hotel brand, room & spa area fairly dated. Location central in absolute terms but very little actually surrounding the property - Chengdu’s centre of gravity has shifted towards Chunxi Road/IFS/Taikoo Li probably since it was built.

Excellent management. Maria and Evan were amazing! Thank you for making our stay really wonderful.

All good!

The Ritz Chengdu is a beautiful property with a great view. The location was good. Luca was so helpful and went above & beyond to provide amazing recommendations. He was the highlight of our stay and very helpful especially for an English speaker. Great value for a Ritz property. Big gym with all equipment and stretch machines. My husband enjoyed the 5 free meals at the club.

The rest of hotel staff didn’t speak the best English but everyone tried. Spa was busy on women side.

What I absolutely loved was Diptique cosmetics. The location was ok, it was not great but I knew what I was booking. The staff was wonderful. I must mention the lady who was in charge if our room. She saw i had emoty cups of takeout tea in the room and that i made some tea in the room so she left a note and extra tea. Also, the staff at the pool/spa part od the hotel was really polite and ready to help. Breakfast was very very good, with lots of options for different types of guests.

Absulotely nothing. All good.