Embassy Suites by Hilton Santo Domingo
A proposito di questa hotel
Situato in Distrito Nacional, questo attraente hotel a 49 € per notte è un eccellente scelta per il tuo prossimoviaggio. In the heart of the financial district raises the stunning Westpark Tower where Embassy Suites by Hilton Santo Domingo occupies up to the 27th floor.
Servizi
Piscina
Aria condizionata
Internet/Wi-Fi
Parcheggio
Lavanderia
TV
Accesso con sedia a rotelle
Palestra/centro fitness
Adatto alle famiglie
Mappa di Distrito Nacional
Recensioni
4.3/5.0
Eccellente(900 recensioni)
100% di recensioni verificate
10.0
Es espectacular , nos gustó la habitación y el área de piscina
Todo me gustó la vista del 22 piso a la ciudad es b sueño ,solo que te cobran 20 dólares por noche adicional
10.0
Excelente, una gran variedad y un excelente trato del personal en el área del desayuno. La ubicación del hotel es excelente, ya que está en el centro de la ciudad.
Realmente no tengo quejas
10.0
Todo
10.0
Todo
Todo es excelente
7.0
I have been visiting Santo Domingo regularly for the past 25 years. Overall, despite some customer-service issues noted below, the Embassy Suites remains one of the better hotels in Santo Domingo. The rooms are very large, spotlessly clean, and well furnished.
There are two big problems, one of which is fixable and one of which is not.
The unfixable problem is that the walls of the rooms seem like they are paper thin. Noise from the hallway, from outside, and even from water running in an adjacent room easily penetrate the rooms. If noise distracts you, do not count on an uninterrupted night's sleep.
The fixable problem is the lack of a strong customer-service orientation in areas that make the difference between a great hotel and one that is only so-so. For example, when I checked in a computer glitch made it impossible for the front desk to give me a key. Rather than bringing the key to my room, as I would have expected in any reasonably well-run hotel, I had to return to the front desk several hours later to request it. The service in the breakfast and lobby bar/restaurant is indifferent at best: always very polite but also totally inattentive. To be clear, I fault the hotel's management, not its employees, for failing to build a client-service culture that I have always experienced in most other comparable hotels in Santo Domingo.
Bottom line: If might stay at the Embassy Suites again, but my expectations will be much lower.
5.0
posizione
bella piscina
struttura trasandata
stanza poco pulita
stanza senza stile,triste!!
2.0
NADA
Por lo general no dejo malas opiniones sobre los hoteles, pero esto debo decirlo. Por el precio que cobran por noche debería ser mejor.
La poca atención al cliente, el hecho del parqueo es terrible, no tiene valet parking para recibir a los huéspedes y ni tienen la cortesía de recibirlos para no agarrar el tránsito tan pesado en incomodo. El parqueo siempre estaba lleno, tenia que bajar al P-2 para parquear luego subir con maletas.
El desayuno es horrible, de mala calidad y el sabor, Por supuesto , malo.
Los empleados de la recepción tiene un trato muy “tirado” con el cliente, no tiene la formalidad y no miran a la cara al cliente.
En fin, la peor experiencia que he tenido en hoteles de Santo Domingo.
10.0
Everything!
10.0
Very friendly staff and very helpful!
None
7.0
The Hotel is very beautiful. The room are clean good sheets very nice.
Very nice location and the food was nice.
The poor part was the Staff. They could be a little more friendly. They did not even say to us welcome. One of the guys where busy saying to the other staff that why are you search for other room give her what ever. Because the guy was try to accommodate us to room next to our friend who was also traveling with us. He thought I could not understand him but I did.
We had to leave the hotel very early in the morning the man at the front desk was very unfriendly he did not even say good morning. So for such a nice hotel the staff could really be more friend. Also there was no towels at the pool. We asked and they answered very rude that we have to Waite. the kids where al wet we had to Waite for about 30 minutes.
10.0
Great amenities and wonderful staff. Very accommodating. Food selection was great. Room was very comfortable.
No complaints.
10.0
The property, staff, room was all great, top notch. The food was excellent and breakfast also.
What I didn’t like was the location and traffic all around this area. For it being the first time I have been there it took me almost 20 mins just to get into the hotel with the traffic and some streets being a one way. I had to go around several times just to actually get into the hotel. After the first time, everything was much faster even though the traffic was very busy it was not quite like the first night
10.0
The pool and the view
The room with a nice view
9.0
location was convenient and it was clean
The food at the pool service could be improved
1.0
Nothing!!
The property is old fashion and the furnitures are damaged
10.0
Very clean hotel and beautiful. The staff was very friendly and helpful.
8.0
I like the room, the breakfast was nice and very friendly staff
There's no umbrellas in the pool area, and there's no place within the hotel to have a drink or at least hang out after 11 pm.
10.0
The breakfast
10.0
everything
10.0
very nice hotel in a good location. it met our expectation as any embassy suites hotel would. we enjoyed the nice view of santo domingo and the kids like the sleeper sofa in living room. food trucks located in walking distance of hotel.
8.0
excelente
excelente
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Distrito Nacional?
Il prezzo medio per un affitto a Distrito Nacional è 69 € per notte. Questo affitto è 20 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Embassy Suites by Hilton Santo Domingo. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Embassy Suites by Hilton Santo Domingo è disponibile una piscina. Buona nuotata!
Embassy Suites by Hilton Santo Domingo accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Embassy Suites by Hilton Santo Domingo?
Abbiamo trovato 9 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, parcheggio e lavanderia.