Explorer Hotel Berchtesgaden

The hotel is decent in the facility

For the price we’re paying, there’s little service. It feels more like a hostel. You have to cook your own eggs at breakfast. Also, in the bathroom, there’s only one bottle of liquid soap. You have to move it to the shower and move it back to the sink. Also there’s no cups in the room. It’s not worth over $200 per night!!!

Breakfast was great. Quality food and easy self service. The hotel is perfectly located along the bus route and walking distance from anything in koningsee. Staff was friendly and spoke English enough to answer all of my questions.

I cant think of anything reasonable to say that would make it better

Breakfast was great but try to go very early.

I got a double room but basically the two single beds were pushed together, with quite a big bump/gap in the middle and got two single duvets and not one double which made it a tad hostel-y. The rooms are not soundproof - there was so much noise from the neighbours in the middle of the night. The breakfast was great but was also a big mess at 9 am when it got very busy with everyone and there was no space to sit. When I arrived at 7 am for breakfast, it was really nice though. The staff helped me fill up my Thermos with hot water from the coffee machines but it was a bit of a mess- it would be great if they had provided an actual kettle.

The area was beautiful and the hotel itself was quite clean.

Breakfast options were poor, only one alt milk available, just soy. Not much else in terms of vegan options, basically just fruit and granola. There was no shower gel or shampoo, not a massive deal but it's good to know in advance. Unfortunately the staff weren't great, pretty unwelcoming in general. We arrived a little early to make sure we had time to get to a tour and asked for either early check-in or to use the luggage room. Early check-in is €50 per person which is fine but they were quite confused and seemingly inconvenienced when we asked for luggage storage instead. At other points during our stay staff again seemed inconvenienced when I asked for fresh towels despite the service being advertised on signs throughout the halls.