The actual apartment is beautiful, clean, beautifully decorated and huge. The only frustration is finding the apartment and the key. Otherwise, we feel safe, another drawback was the stairs, too much for old people like us to carry back and forth luggage’s to three story apartment.

Stairs to the 3rd floor.

Everything Esp the washing machine and dryer facilities being located in the same building

Not applicable

Great location, clean, compact, good communication

Difficulty finding location. Although host had given good maps the final bit can be a bit confusing as everything so close together. Air conditioning poor

The property was in a good location and was comfortable for our two day stay.

Our check in was sub standard. There were lots of communication about checking and I submitted days before that we were going to check in between 3-4pm. We arrived at approx 3.30pm and the key was not in the key box as per instructions. After ringing the staff, I was informed that the room was still being prepared. This is unacceptable as we had notified days in advance of our arrival time. Worse still, there was no offer check in bags and provide a place for us to sit while waiting - we were left on the street. There was no communication of when the room would be ready. We decided to enter the property and go to our floor where we could see a staff member preparing the room. While the cleaner was apologetic - there was no further communication or apology from your reception staff. For accommodation that expects premium payment - this was not a very professional operation. I would never recommend your business because of this experience.