Terra Nova Hotel

Great location. Contacted owners who were very helpful

Nothing

It was very peaceful & everyone was respectful. Check in & check out was seamless

N/A

The hotel has many qualities that made my stay pleasant. Its location is excellent: just a short walk from the city center and close to main tourist attractions, which made exploring the city extremely easy and enjoyable. Self check‑in and check‑out were smooth and efficient. I also appreciated the overall cleanliness of the room, the quiet atmosphere, and the comfortable room, which offered good space and useful wardrobes for storing clothes.

There are a few aspects that could be improved to make the experience even better. The bathroom was internal without a window. The curtains let in some light early in the morning due to the lack of shutters or blackout blinds, which might affect sleep for light sleepers. there is not parking but being close to the railway station there are many silos.

The location is good. It was a pleasant surprise to find a wee refrigerator in the room, as well as a microwave, plus a kettle. The room had a nice window, and the staff respond quickly.

Upon my arrival, the room needed vacuuming, the bathroom floor near the shower is in serious need of repair, not to mention the gaudy caulking in the shower. An extra toilet roll should have been provided every time the room was cleaned. (Cleaned once every three days, which is fine). The bath and hand towels could be used to make rags. Two different bath towels I had been given had about 3 holes, and fraying strings at the edges. The bathroom door squeaked loudly and unbearably. I managed to fix it myself. The walls are paper thin and the neighbour next to me was always slamming his door two to three times to try to close it. --If this had been my guest house, I would have been appalled to have someone stay in it, given its condition. That is to say, its condition is passable, but not looked after, certainly not with thoughtfulness, love or care. Also, whatever fragrance it is that is used to launder the sheets and towels, or sprayed in the room, is smelly, a sickening floral odor.