Buena ubicación muy buena, personal amable y habitación básica pero limpia.

No tiene nada donde colgar la ropa. Es increíble una habitación en donde no se puede colgar nada de ropa. No es normal

Staff were helpful and the towels were changed each day.

Door lock didn't work properly, could be lethal in the event of a fire. I assume this problem only affected the room I was in (No. 3). Toilet light unpredictable. Television reception useless. A second pillow would have been nice.

The location to the airport parking

Broken furniture - bed & table Broken & dangerous electrical sockets. Toilet door that didn't stay shut. Toilet for slim people only. Rusty shower fittings. Nowhere to hang a towel in the bathroom other than a rusty towel rack over the toilet. Nowhere to hang a coat.

The best pizza in the restaurant and proximity to airport

Weak to non-existant wifi upstairs

Nothing

Everything. Shocked that you guys would associate with such a poor, dangerous and dirty place. Although I have added 4 photos I have more that I'm sure would shock you. I was in room 2. Fire door with a keep shut sign on it opposite my room was propped open with an overloaded plug socket above. If that had caught fire I had no means of escape. Shower base was yellow with what looked like urine and the shower rail was rusted, the threshold strip from bedroom to bathroom was missing as I found out when I cut my toe on the tile edge, bedside table was broken in half with a nail sticking out of it, mini fridge was on the floor, didn't work and had a wire sticking out inside it, the bed base was torn and had a brown stain on it, rusty screws sticking out of the wall above the lavatory cistern, spare toilet rolls were remnants of once full rolls. The noise from the plumbing was abysmal. The worst experience ive ever had. I can't believe that place could pass any inspection, it is an accident waiting to happen.

Really handy the guest house being attached to an Italian restaurant. Left really early so can't comment on breakfast. Perfect location for our Heathrow parking. Good value for money. Would certainly use again.

Decoration a bit tired. TV aerial had been disconnected in the room, but sorted that out ourselves.

Close to airport

Room a little smaller than I expected but perfect for one person overnight

The restaurant

Nothing everything was ok

Great location. Easy for Heathrow. Very good value. Friendly staff. Stunning food in the restaurant.

Nothing - it is very basic (almost spartan) but very clean and very welcoming. If like me you were just crashing for an early flight on your own tab there’s nowhere better.

The price and location

Very noisey in the night, water pipes and other nearby noise

Great place to stay, rooms are basic, extremely clean and extremely comfortable. The Italian restaurant within the property is out of this world. Parking is excellent. Will always use when in London even although it is 1 hour from Camden.

for me everything perfect.

Family run Italian restaurant which is part of the property, very friendly and welcoming,

Can never get a picture on the tv

Friendly welcome, very clean, Italian restaurant attached

Nothing

Location, friendly staff, very clean, having the room above a very nice Italian restaurant is a bonus

Nothing

friendly welcome, very clean, good value for money,

El restaurante y el personal

El baño

Restaurant looks great

Eventually, checking in achieved by a competent and helpful manageress Excellent restaurant below the rooms

Phone number of guest house is actually number of restaurant - not made clear Guest house sign invisible in the dark + address is confusing Guest house hard to find + whoever answered the phone when I asked for directions thought I wanted to book into the restaurant + s/he struggled with English + I didn’t know I was phoning the restaurant Checking in supposedly starts at 3, but nobody around until restaurant opened at 5 Accommodation is comparable to run-down student hostel, but hey, whst do you expect for £40?! Whst a pity the ‘hostel’ isn’t run with the skill and professionalism of the (highly-rated) restaurant Taxi fares to nearby Heathrow are daylight robbery - not the hostel’s fault but worth factoring in when making a booking

Molt bona ubicació per arribar a Terminal 5. Net. Bona calefacció i aigua calenta amb pressió a la dutxa. Tranquil. El millor, a baix és un restaurant italià. En arribar, estaven a punt de tancar la cuina però em prepararen una pizza i la portaren a l’habitació. Era boníssima. El personal súper amable i simpàtic.

És vellet, però tot funciona perfecte.

Absolutely nothing

Everything

If you need a place close to the airport, this one is perfect. My room was small and basic, but very clean and comfortable. I had a mini fridge, kettle, and shower in the room. Check in and check out process super easy and staff really nice and helpful

Staff cordiale e vicinanza con aeroporto

Letto cigolante, tanti rumori che si sentono fuori ad esempio persone che chiacchierano nel piano di sotto. Lampadina piccola non funzionante

Private car park, clean comfortable room

Aircraft noise from Heathrow flight path. Also tv signal intermittent

The Colnbrook Lodge is a great spot for an overnight. The staff is kind and welcoming, and the Italian restaurant downstairs is perfection. The beds are comfy and the lodge is cozy all around.

Our room was great but the light bulb in en-suite was dim so couldn’t use the mirror.

Very clean and restaurant fabulous. Great location for terminal 5.

The staff were amazingly friendly as was the fridge in the room

Tv didn't work. Light would turn off in bathroom. Extractor fan made a very loud grinding sound. Room was dirty and paint flaking all over the room

Clean, bright rooms, staff were pleasant on arrival, although had to find them in the Italian restaurant next door. Quiet in the guest house itself, and not a particularly busy road.i was happy to find a small toilet/ shower room attached(room 5). Also had a sink.All worked well So, not nearly as bad as some reviews might have you believe, i thought it good value for what i paid! Great location for access to heathrow airport.( although i wasn't there for airport myself).

Tatty around edges perhaps, eg odd hole, nail or screw marks where a panel etc might have been but not major issue. Although double glazed, take ear plugs( i used wax, which blocked out sound successfully), as planes fly close as they come into land( see them from back facing rooms) in the morning. Not fault of hotel of course! A pipe got v hot in shower(high up near shower head bracket). could have done with a warning sign.

Restaurant on site, easy to find, carpark.

The chair in the bedroom,uncomfortable ,in the bathroom not suitable with a basin in front of the toilet and shower, making it difficult to use the toilet. Health and safety Beds uncomfortable need replacing

Absolutely nothing was good about the hotel even the car park was untidy, one good thing it had a fridge in the room.

The TV couldn't get any reception, the windows had broken handles. The kettle was broken. There was no Internet but is said to have it. The sink tap did not work properly. The shower head was scaled over so that didn't work. Broken plug sockets. The secondary glazing was so stiff to slide open. I personally would not stay there again and I would not recommend to anyone.

- Free parking, - quick access to the M4. - clean - mini fridge

- It's directly under the Heathrow landing flight path, so very loud planes landing every 2 mins. - - Paper thin walls enabling you to hear other rooms conversations, especially in the middle of the night. - TV reception is dreadful with the screen freezing and heavily pixelating every few seconds - pipework rattles insanely loudly every time next door runs water or flushes the toilet, even in the middle of the night - Very old wall mounted fan - NOT A SINGLE hook to hang clothes or towels!